Final Fatasy XIV turn off my PC

[Lenar]

Well is like the tittle say i just log into Final Fantasy and Crash and is only with final fantasy other game i just play fine i dont know what is it, the computer is totally new using a PSU 1200W i will leave the information here



-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

MyDocument C:\Users\Alberto Diaz\Documents
ProxyEnable 0
ProxyServer unspecified
ProxyOverride unspecified


-=-=-=-=-=-=- System Information -=-=-=-=-=-=-

SYSTEM_OS Windows 8 Pro 64 bits (6.2, compilación 9200) (9200.win8_gdr.130531-1504)
SYSTEM_CPU Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz (8 CPUs), ~3.5GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 8 SYSTEM_CORE_PHYSICS 4
SYSTEM_BIOS BIOS Date: 05/09/13 13:47:36 Ver: 04.06.05
SYSTEM_LANGUAGE Español (configuración regional: Español)
SYSTEM_MEMORY 3974.984MB
SYSTEM_VIRTUAL_MEMORY 2047.875MB
SYSTEM_PAGE_FILE 8070.984MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 465.418GB SYSTEM_FREEDISC_SPACE 352.771GB
SYSTEM_DIRECTX_VERSION DirectX 11
SYSTEM_GRAPHICS NVIDIA GeForce GTX 660
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP GeForce GTX 660
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 1989.813 MB
SYSTEM_GRAPHICS_SHARED_VRAM 1731.492 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 1280 x 960 (32 bit) (75Hz)
SYSTEM_GRAPHICS_DRIVER nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
SYSTEM_GRAPHICS_DRIVER_VERSION 9.18.0013.3221
SYSTEM_GRAPHICS_DRIVER_DATE 19-12-2013 04:03:31 p.m.
SYSTEM_GRAPHICS_DRIVER_LANGUAGE Inglés
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SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_SOUND Altavoces (2- Dispositivo de High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {CDC7C1B1-C6B4-4D47-9493-2ED1C6AAF4AD}
SYSTEM_SOUND_DEVICE_NAME HdAudio.sys
SYSTEM_SOUND_DRIVER_VERSION 6.02.9200.16651
SYSTEM_SOUND_DRIVER_LANGUAGE Español
SYSTEM_SOUND_DRIVER_DATE 25-06-2013 10:29:34 p.m.
SYSTEM_SOUND Audio digital (S/PDIF) (2- Dispositivo de High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {C2378272-64E4-4EB3-A6AD-6F15315D1569}
SYSTEM_SOUND_DEVICE_NAME HdAudio.sys
SYSTEM_SOUND_DRIVER_VERSION 6.02.9200.16651
SYSTEM_SOUND_DRIVER_LANGUAGE Español
SYSTEM_SOUND_DRIVER_DATE 25-06-2013 10:29:34 p.m.
SYSTEM_SOUND 26 LCD TV-4 (NVIDIA High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {DA9DF97A-0AD5-400B-BF13-4DB59D260E05}
SYSTEM_SOUND_DEVICE_NAME nvhda64v.sys
SYSTEM_SOUND_DRIVER_VERSION 1.03.0030.0001
SYSTEM_SOUND_DRIVER_LANGUAGE Inglés
SYSTEM_SOUND_DRIVER_DATE 28-11-2013 09:08:18 a.m.
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Teclado
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {44A87CB0-80B7-11E3-8001444553540000}
SYSTEM_INPUT_NAME Ideazon Merc Stealth MM USB Human Interface Device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 18 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {44BC52D0-80B7-11E3-8003444553540000}
SYSTEM_INPUT_NAME Ideazon Merc Stealth MM USB Human Interface Device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0


-=-=-=-=-=-=- Application Information -=-=-=-=-=-=-

FFXIVLauncher
Computer Shut down "Help Please" - Page 3 - Google Chrome


-=-=-=-=-=-=- Install Information -=-=-=-=-=-=-

JDownloader 0.9
Battle.net
BitRaider Web Client
Google Chrome
Hearthstone
League of Legends
NVIDIA Stereoscopic 3D Driver
Star Wars The Old Republic
VirtualCloneDrive
System Requirements Lab for Intel
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Java 7 Update 51
Star Wars: The Old Republic
Java Auto Updater
Ragnarok Online 2
NVIDIA PhysX
Microsoft Visual C++ 2005 Redistributable
Pando Media Booster
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
System Requirements Lab Detection
Google Update Helper
League of Legends
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
Intel(R) Processor Graphics


-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-

C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe 00000F30
C:\Program Files (x86)\Elaborate Bytes\VirtualCloneDrive\VCDDaemon.exe 00000F38
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe 00000100
C:\Program Files (x86)\NVIDIA Corporation\Update Core\NvBackend.exe 00000D28
C:\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivlauncher.exe 0000042C
C:\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivsysinfo.exe 00000720
C:\Windows\SysWOW64\rundll32.exe 00000F0C

[Canoness24]

I having the same problem as well dispite what i have tired to do to fix this problem it still happens, but now it only happens when am doing an instant.
-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

MyDocument C:\Users\Canoness\Documents
FINAL FANTASY XIV - A Realm Reborn C:\Program Files (x86)\SquareEnix
FINAL FANTASY XIV - A Realm Reborn Language 1 Region 2
ProxyEnable 0
ProxyServer unspecified
ProxyOverride unspecified


-=-=-=-=-=-=- System Information -=-=-=-=-=-=-

SYSTEM_OS Windows 7 Ultimate 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.130828-1532)
SYSTEM_CPU Intel(R) Core(TM) i7-2600 CPU @ 3.40GHz (8 CPUs), ~3.4GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 8 SYSTEM_CORE_PHYSICS 4
SYSTEM_BIOS BIOS Date: 05/11/12 17:21:08 Ver: 04.06.05
SYSTEM_LANGUAGE English (Regional Setting: English)
SYSTEM_MEMORY 16345.723MB
SYSTEM_VIRTUAL_MEMORY 2047.875MB
SYSTEM_PAGE_FILE 32689.625MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 465.760GB SYSTEM_FREEDISC_SPACE 169.174GB
SYSTEM_STORAGE D:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 10.000GB SYSTEM_FREEDISC_SPACE 9.923GB
SYSTEM_STORAGE E:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 452.615GB SYSTEM_FREEDISC_SPACE 338.091GB
SYSTEM_STORAGE G:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 222.790GB SYSTEM_FREEDISC_SPACE 138.731GB
SYSTEM_STORAGE H:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 13.143GB SYSTEM_FREEDISC_SPACE 13.055GB
SYSTEM_DIRECTX_VERSION DirectX 11
SYSTEM_GRAPHICS NVIDIA GeForce GTX 650 Ti BOOST
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP GeForce GTX 650 Ti BOOST
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 1956.133 MB
SYSTEM_GRAPHICS_SHARED_VRAM 2048.309 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 1824 x 1026 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
SYSTEM_GRAPHICS_DRIVER_VERSION 9.18.0013.2723
SYSTEM_GRAPHICS_DRIVER_DATE 9/12/2013 1:58:10 AM
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_SOUND Speakers (High Definition Audio Device)
SYSTEM_SOUND_DEVICE_ID {1034577C-FE36-4FEA-A3F4-E94BBFD9018F}
SYSTEM_SOUND_DEVICE_NAME HdAudio.sys
SYSTEM_SOUND_DRIVER_VERSION 6.01.7601.17514
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 11/20/2010 3:44:23 AM
SYSTEM_SOUND Headphones (High Definition Audio Device)
SYSTEM_SOUND_DEVICE_ID {91DCCCD8-641B-424C-BAB1-37EC54E13B32}
SYSTEM_SOUND_DEVICE_NAME HdAudio.sys
SYSTEM_SOUND_DRIVER_VERSION 6.01.7601.17514
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 11/20/2010 3:44:23 AM
SYSTEM_SOUND SONY TV-3 (NVIDIA High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {A78EA898-504E-4EEE-AC70-863D36FDE60C}
SYSTEM_SOUND_DEVICE_NAME nvhda64v.sys
SYSTEM_SOUND_DRIVER_VERSION 1.03.0026.0004
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 6/16/2013 5:38:15 AM
SYSTEM_SOUND Digital Audio (S/PDIF) (High Definition Audio Device)
SYSTEM_SOUND_DEVICE_ID {C13DCC35-6078-45F1-884C-A549100C634A}
SYSTEM_SOUND_DEVICE_NAME HdAudio.sys
SYSTEM_SOUND_DRIVER_VERSION 6.01.7601.17514
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 11/20/2010 3:44:23 AM
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 5 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {9543E3F0-CBC0-11E2-8002444553540000}
SYSTEM_INPUT_NAME Razer Nostromo
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 6 SYSTEM_GAMEPAD_BUTTON 24 SYSTEM_GAMEPAD_FOV 1
SYSTEM_INPUT {FA102820-26F6-11E3-8001444553540000}
SYSTEM_INPUT_NAME USB Gaming Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {FA109D50-26F6-11E3-8002444553540000}
SYSTEM_INPUT_NAME USB Gaming Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 768 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {FA109D50-26F6-11E3-8003444553540000}
SYSTEM_INPUT_NAME USB Gaming Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {FA109D50-26F6-11E3-8004444553540000}
SYSTEM_INPUT_NAME USB Gaming Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {FA109D50-26F6-11E3-8005444553540000}
SYSTEM_INPUT_NAME USB Gaming Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {9543E3F0-CBC0-11E2-8003444553540000}
SYSTEM_INPUT_NAME Ideazon Zboard MM USB Human Interface Device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 17 SYSTEM_GAMEPAD_FOV 0

-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-

C:\Program Files (x86)\Ideazon\ZEngine\Zboard.exe 00000E64
C:\Program Files (x86)\NVIDIA Corporation\NVIDIA Update Core\NvTmru.exe 00000D08
C:\Program Files (x86)\NVIDIA Corporation\Update Core\NvBackend.exe 00000D18
C:\Program Files (x86)\Opera\19.0.1326.56\opera.exe 00000F30
C:\Program Files (x86)\Opera\19.0.1326.56\opera_crashreporter.exe 00000F60
C:\Program Files (x86)\Razer\Nostromo\RazerNostromoSysTray.exe 00000E5C
C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivlauncher.exe 0000138C
C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivsysinfo.exe 00001A48
C:\Program Files (x86)\Stardock\ObjectDockFree\ObjectDock.exe 00000DC0
C:\Program Files\Webroot\WRSA.exe 00000AC4

[Mechennyy]

Happening to me too. It didn't start for me until after the maintenance a couple nights ago.

[Canoness24]

Still no new updates eh? Well if it helps I noticed that when I changed my resolution from full screen to border-less window mode it crashes less ofton.
In any case any help would be nice cause being unable to play or progress sucks

[xAlice]

Easiest way to find out why you crashed/rebooted would be to use WhoCrashed. I had a "Bug Check 0x116: VIDEO_TDR_ERROR" that would promptly restart my computer. Download it, install it, click analyze then scroll down on the same page. At the very bottom it'll give you a google link along with bugcheck code + Error code. You'll have a better idea how to solve the problems if u know where the problem stems from rather than shooting in the dark. Best of luck!

[Duuude007]

Happened to me back when i had a bad videocard. The system would automatically reboot when it detected the videocard overheating.

[xAlice]

Happened to me back when i had a bad videocard. The system would automatically reboot when it detected the videocard overheating.

Yeah, that's pretty much what mine was. I'd get 2 seconds of fullscreen black screen then it'd be normal again. Of course, mine could have been an extreme case because it was a much older card. Thing is, after 6 times (i read this somewhere..) it would give you a BSOD and then completely restart your computer altogether.

[Canoness24]

@xAlice Thank you showing me this rather handy tool Sadly the reason why it crashes has something to due the with servers and when we choose which group we would be in.Cause from Phase 1 of the beta up to 2.1 I had never once crashed while playing this game even in heavy traffic areas like with the behemoth fate and Odin.



For everyone else l have looked heavily into seeing what part of my hardware would have caused the crash and found nothing. Which is why I am hoping that SE can tell me a fix to this rather odd bug.

[Duuude007]

For everyone else l have looked heavily into seeing what part of my hardware would have caused the crash and found nothing. Which is why I am hoping that SE can tell me a fix to this rather odd bug.

Your comp should have SOME sort of evidence of the cause in the event log.

Try and pinpoint the exact time, down to the second, when your PC crashed, and look through your system logs for red text errors.

90% + of the time, the couple minutes leading up to the crash will provide a series of specific errors.

I would personally be shocked if ANY point to SE, but there is the place it would be found.

[Canoness24]

Your comp should have SOME sort of evidence of the cause in the event log.

Try and pinpoint the exact time, down to the second, when your PC crashed, and look through your system logs for red text errors.

90% + of the time, the couple minutes leading up to the crash will provide a series of specific errors.

Well every time it has crashed it has always been running any dungeon and the times vary when it dose crash, but most of the time it is right at the start of the boss fights. Sadly I have looked for anything in my crash log and there is nothing since my computer shuts all power off instantly. I will say this that I can play the game all day long without any problems, which why I say it has to due something with the server side or something in the configuration file that has some code that I have yet to find.

@Lurkios I tried that a long time ago. Trust me when i say I wish it was a hardware problem on my end cause I would have fixed this a while ago