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  1. #81
    Player
    myahele's Avatar
    Join Date
    Oct 2013
    Location
    Gridania
    Posts
    4,644
    Character
    Tonrak Totorak
    World
    Gilgamesh
    Main Class
    Red Mage Lv 90
    Ps3 user here thats on a wireless connection.

    I don't experience lag except for titam hm. I noticed that when I played at non peak hrs there was absolutely no lag for me. I also ezpeeimented with turning off all animations and character names. Also had most of my devices not use wifi
    (0)

  2. #82
    Player
    KogaDrake's Avatar
    Join Date
    Aug 2013
    Posts
    361
    Character
    Koga Dragontaker
    World
    Behemoth
    Main Class
    Marauder Lv 60
    Quote Originally Posted by TeaTimeBear View Post
    Worse part that kills me is when people say they talk to their ISP and their ISP blames SE and then SE blames their ISP.. It's so very frustrating.
    This is a bit of a problem, but a large part of this is simply who is being talked to. Call your ISP and the low level tech cant really help you much, and most of the time its an issue in the route, but in an area in the route that is not controlled by them and thus the tech is unaware of said issues. If they said its their problem but nothing they can do, your unhappy customer and likely switch ISP, so that wont happen. These techs also cant trace your exact path to really look into the issue, and since its a single client having issues (from the standpoint of the tech your talking to) it likely does not go too far up the chain, and this is why they send you to SE. If enough ppl talk to SE, and SE ties the issue to the ISP or node, then they can actually get high enough up to get something fixed. The big question is how is SE handling things, which sadly is a big unanswered question that we are unlikely to get answered just because of how SE handles such things.

    Quote Originally Posted by NefGP View Post
    The game should be playable without add-ons. Ironic then isn't it, that a game that's apparently all about accessibility is borderline unplayable for many due to connection issues.
    yes, it should be, but connection issues resulting from issues in the path your ISP routes your data is not fixable by anything SE can directly do. and if your issues span more than a few select end game instances to where it is actually "unplayable" your having more ISP issues then most people any have something to complain about. either way, its only a small amount of the population playing that has said issues (widespread lag or specific to endgame instances), so its not SEs problem directly and all putting the blame and responsibility on SE to fix the issue is kinda stupid.
    (1)

  3. #83
    Player
    KogaDrake's Avatar
    Join Date
    Aug 2013
    Posts
    361
    Character
    Koga Dragontaker
    World
    Behemoth
    Main Class
    Marauder Lv 60
    Quote Originally Posted by myahele View Post
    Ps3 user here thats on a wireless connection.

    I don't experience lag except for titam hm. I noticed that when I played at non peak hrs there was absolutely no lag for me. I also ezpeeimented with turning off all animations and character names. Also had most of my devices not use wifi
    titan HM is one of the endgame instances with 0.1 sec updates, thus more data flow, thus more chance of lost packets or slowed data passing a bad/troubled node. play during peak times = more peoples data flowing over the bad node = mode lag and issues.
    (2)

  4. #84
    Player
    Orophin's Avatar
    Join Date
    Mar 2011
    Location
    Limsa Lominsa
    Posts
    3,446
    Character
    Orophin Calmcacil
    World
    Excalibur
    Main Class
    Gladiator Lv 50
    Quote Originally Posted by Hali View Post
    Git gud scrubs.
    Yes, your post brings such an enlightening answer to the problem at hand, especially when your route doesn't take you through a Level3 router which is what is affecting those with dropped packets.
    (6)

  5. #85
    Player
    DarkBahamut's Avatar
    Join Date
    Aug 2013
    Posts
    24
    Character
    Emerald Phoenix
    World
    Moogle
    Main Class
    Conjurer Lv 87
    Quote Originally Posted by Melithea View Post
    Here's my Pingtest and my tracert directly to Ultros. My ISP is Cox Communications and I live ~280 miles from Montreal.



    This trace route doesn't show any real issues. Increased latency on one hop doesn't indicate an issue unless it's present in the hops following or the latency spike is at the destination (even this it may not be an indication of an issue). Do you have any other trace routes which show elevated latency across other hops following 11? If not then this certainly isn't your source of lag.
    (0)

  6. #86
    Player
    KogaDrake's Avatar
    Join Date
    Aug 2013
    Posts
    361
    Character
    Koga Dragontaker
    World
    Behemoth
    Main Class
    Marauder Lv 60
    Quote Originally Posted by Orophin View Post
    Yes, your post brings such an enlightening answer to the problem at hand, especially when your route doesn't take you through a Level3 router which is what is affecting those with dropped packets.
    he has a highish ping, 280ms, not packet loss. 2.0 all content was downed with an artificial 300ms ping from polling rate, so a 280ms ping is clearly low enough to be killing coil weekly, just takes more skill/luck with timing and such.

    people pathing through level 3 node have seconds long lag spikes (1000-5000ms) and rubber banding, very different issues from just a constant slow connection. if you play with 100ms ping that often spikes to 2-5x the norm you cant adjust and adapt to game mechanics, constant highish ping can be adapted to.
    (2)

  7. #87
    Player
    Gravehill's Avatar
    Join Date
    Aug 2013
    Posts
    91
    Character
    Lieutenant Whiskers
    World
    Gilgamesh
    Main Class
    Conjurer Lv 50
    Quote Originally Posted by Chichicha View Post
    People who keeps saying it's not the lag issue or anything, do you ever understand that :
    Servers is in your country, but those people who are suffering are not in your country?
    I'm in Toronto with less than 15 ms ping to the server and I have .5 - .7 second delay on all movements. It's a problem with the game, and yes it exists. It's movement only. Try playing with someone in the same room as you and watch how completely un-synched your characters positions are in relation to each other. It has nothing to do with client-side connection
    (3)
    Last edited by Gravehill; 02-13-2014 at 05:52 AM.

  8. #88
    Player
    Orophin's Avatar
    Join Date
    Mar 2011
    Location
    Limsa Lominsa
    Posts
    3,446
    Character
    Orophin Calmcacil
    World
    Excalibur
    Main Class
    Gladiator Lv 50
    Quote Originally Posted by KogaDrake View Post
    he has a highish ping, 280ms, not packet loss. 2.0 all content was downed with an artificial 300ms ping from polling rate, so a 280ms ping is clearly low enough to be killing coil weekly, just takes more skill/luck with timing and such.

    people pathing through level 3 node have seconds long lag spikes (1000-5000ms) and rubber banding, very different issues from just a constant slow connection. if you play with 100ms ping that often spikes to 2-5x the norm you cant adjust and adapt to game mechanics, constant highish ping can be adapted to.
    Sarcasm is lost in text. You're basically saying what I am. You can play alright with sub 300ms ping rates; you can't when you're getting 25% packet loss.

    Quote Originally Posted by DarkBahamut View Post
    This trace route doesn't show any real issues. Increased latency on one hop doesn't indicate an issue unless it's present in the hops following or the latency spike is at the destination (even this it may not be an indication of an issue). Do you have any other trace routes which show elevated latency across other hops following 11? If not then this certainly isn't your source of lag.
    Then what exactly is the problem is one hop is messed up and everything else ok? Do you have some sort of knowledge the rest of us don't to say there is no issues?

    I have 3d Traceroute probably running at home right now with thousands of traces that will show only that one hop with a spiked ping time and packet loss whereas everything else is good. Wouldn't common sense dictate there's something wrong specifically with that point in the route?
    (2)
    Last edited by Orophin; 02-13-2014 at 05:58 AM.

  9. #89
    Player
    ReplicaX's Avatar
    Join Date
    Mar 2012
    Location
    Gridania
    Posts
    1,020
    Character
    Methos Ranperre
    World
    Jenova
    Main Class
    Ninja Lv 70
    KogaDrake, I understand you are trying to help some ppl and in some cases it might fix others. As I stated prior, many of us have been working on this since 12/24/13.

    In my case, this is very simplified:
    • All XIV ports forwarded
    • I am on a wired connection. Cat5 to ONT via Fiber to the station/tandem .6 miles away. Doesn't really matter not on ADSL.
    • flushDNS, Force IP change, reboot router & ONT
    • traceroute - ICMP, UDP, TCP, 10 sec, 10 sample, 50 trace = Packet Loss Level 3 Nodes & Destination, Verizon nodes = zero loss
    • All drivers including chipsets up to date
    • Verizon - low tier support - performs what I basically already did
    • Post findings & traceroutes on forums
    • Verizon - T1 Network Engineer - ONT, Modem, Port forward checks ok. Verizon speeds match service / zero packet loss on Verizon nodes. Confirmed Packet loss at destination & Level 3 nodes. Notified Level 3 Server Team
    • Post findings & traceroutes on forums
    • From discussion of issues with other forum members issue started after 12/24/13 maintenance affecting different ISPs, not just one. Major network change = polling rate updated.
    • Weekly traceroute performed & ticket via Verizon T1 support, Level 3 Server Team notified and zero response.
    • Level 3 refuses to update my ISP with a solution or any information at all.
    • VPN to Arizona to bypass NE US L3 backbone. Zero Packet Loss
    • VPN Chicago L3, Montreal L3, Toronto L3, Atlanta L3, Detroit L3 = Packet Loss
    • VPN Montreal allocated bandwidth L3 company = Packet Loss (Not listing the corporation)

    Based on over a month of researching, testing, personal xp as an IT/CSA in the military, co-operated a Top10 CS:S 133 tickrate server for a year.
    • Ormuco is SE's Data Solutions Provider (known since P3 Beta)
    • Ormuco uses Level 3 as an ISP (Proven via traceroute /whois)
    • Prior to 12/24/13 polling rate change, zero issues with routing and Level 3
    • After 12/24/13 polling rate change, packet loss @ Level 3 nodes and Destination Server
    • Level 3 refuses to update or discuss details with myself and my ISP
    • Polling rate is controlled by SE Server side

    ISP via Traceroute:

    ^SE > ^Ormuco > *^Level 3 | Verizon < Me. |= Peer Exchange


    ^ = Nodes with packet loss, includes destination due to source of packet loss
    * = Source of packet loss
    12 hops, 300 miles to server. Zero issues until Level 3 after the Peer Exchange.

    I'm done.
    (8)
    Last edited by ReplicaX; 02-13-2014 at 06:45 AM. Reason: fixed Providers via Traceroute

  10. #90
    Player
    Rekujen's Avatar
    Join Date
    Aug 2013
    Posts
    426
    Character
    Rekuja Azalon
    World
    Behemoth
    Main Class
    Archer Lv 50
    You can blame peoples connections all you want but this doesn't happen in other MMORPG's, I play from New Zealand and FFXIV is the only MMORPG that give me insane server-to-client issues.

    VPN like Battleping is literally a requirement for me, which sucks because I shouldn't be paying 14.99 + 5.99 per month.

    It's simple, if you can't add lag compensation or fix the server to client ratios, include a FREE vpn software to all customers.

    keyword here is CUSTOMERS.

    People will claim it's not Square-Enix' fault that players don't have 50 ping... well, when you design an MMORPG and target a global market, it kind've is.. especially when they sell the game in Europe and Australia/NewZealand but don't supply a Europe server or Australian server...

    A simple VPN software implemented into the game would be cost efficient and please thousands of gamers.
    (4)
    Last edited by Rekujen; 02-13-2014 at 09:04 AM.

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