where is my gil going?

[Yukiko]

Seriously?
As if i would do a screenshot every time i log out...
Maybe from now on when he is on alert he might do, but to have the same problem happen again is not much likely...

SE definetly have some logfiles and can look into it...

[Delsus]

Seriously?
As if i would do a screenshot every time i log out...
Maybe from now on when he is on alert he might do, but to have the same problem happen again is not much likely...

SE definetly have some logfiles and can look into it...

We aren't saying screenshot after every log out, just a few times, then if the issue occurs agan he can then show support the screenshot showing a differance, it would also include the times he logged off and on (because to show the issue the UI needs to be shown) and they would know exactly where to start looking for any problems.

[Razzle]

Seriously?

Yes, seriously. If I had a problem where my gil disappears and I wanted that fixed, I'd take the time (0.5 second) to screenie my game if that helps SE even a tiny bit.

[Tupsi]

Yes, seriously. If I had a problem where my gil disappears and I wanted that fixed, I'd take the time (0.5 second) to screenie my game if that helps SE even a tiny bit.

^ It's extremely common sense to log everything when start is going missing, as it not only helps you it helps who you're trying to get support from to prove that there's an issue. It takes almost no work to keep logs of your activity, hell the game even does it for you to a lesser degree.

[Yukiko]

Yes, seriously. If I had a problem where my gil disappears and I wanted that fixed, I'd take the time (0.5 second) to screenie my game if that helps SE even a tiny bit.

Thats not what i ment!
It is common to NOT log anything because fearing something COULD happen...
You BEGIN to log everything when something already HAPENED and you are trying to reproduce the error...

Lets explain: How many had screenshots from 90000 error and how many had screenshots from secunds BEFORE the 90000 error?
You must be a fortune-teller to predict errors before they happen!

As for OP, he noticed gil-loss, now he is warned and can take actions with screnshots, but have he known before? No! How could he?

[Thaliss]

I think if someone used large amounts of illicit gils to purchase something from you it could be withdrawn from you by SE.

Don't know what happened but like people suggested track for a few days the amount you have when logging out.

[Tupsi]

Did you at any point BUY gil?
That gil hack thing might still be happening, even though i haven't heard much about it since. :I
Change your passwords and whatnot just to be safe.

'This actually happens in XI - I noticed I logged out with 26.2m in XI, took a small break, came back to exactly 2.3m which means it was chopped down, by SE, despite that money coming from selling off currency for a relic weapon I no longer wanted to finish.

So the fact it happens in 2 games means SE themselves are taking people's gil randomly at times as well, either because they're trying to remove gil from the economy or because whoever bought your stuff actually bought gil. For those curious, no, SE won't do anything about it unless you were hacked.

[Galliano]

Sounds like a job for...

[Crimson-Falcon]

i always keep my gil at retainers ( i keep 20k in my wallet for teleporting and repairing )

so i only take money from retainers when im going to buy things cost 20k+