Error [2002] the lobby server connection has encountered an error

[punitenshu]

I found a temporary solution and got in the game! Contact me for info.

Not sure how to contact you either. Don't see any PM options.

[AunaYuuki]

Same issue. Got 90k'd in Amdapor Keep Duty and try relogging 2002 error.

Server: Excalibur

Comcast user not Verizon.

[eeviemarie]

I can't send you a PM. What was the fix?

Yeah, unfortunately I just noticed that and can't contact a SE representative to see if my fix is allowed. Maybe check reddit?

[vitamin_w]

Posted a bit earlier today, I suppose it's relevant to also say I'm a DFW (Denton, specifially) Verizon FiOS user.

[punitenshu]

Yeah, unfortunately I just noticed that and can't contact a SE representative to see if my fix is allowed. Maybe check reddit?

The reddit fix involving 3rd party software and a disconnect every 20 minutes?

[eeviemarie]

The reddit fix involving 3rd party software and a disconnect every 20 minutes?

I haven't looked, checking reddit was just a suggestion

[Holyvision]

Also in Dallas, TX -- Also with Verizon FiOS

[Holyvision]

I just spoke with Verizon customer service and they said they have received some reports of this issue and that they are working to fix it.

I asked if there was an ETA and was told, "not really, but we hope to fix it in 24-48 hours"

Tried calling myself for Verizon Dallas area, and they told me to contact the game company as the issue was going to be on their end. The fact that we got different stories doesn't bode well. I would encourage other Dallas area Verizon customers to call their tech support number as well -- the more people that call, the faster they will work to fix it!

[Holyvision]

Just saw that SE posted a Recovery message in regards to the Aether data center here:

http://na.finalfantasyxiv.com/lodest...5b0636fbdb4ef7

However, I am still unable to get into the game and get the same blank character select screen, and the same 2002 error message.

Again -- If you are in the Dallas, TX area, and are using Verizon, please call Verizon technical support so they can help to fix the issue on their end.

[Feldspar17]

Yet another player on Verizon FIOS from Denton who cannot log on. I was getting the error this morning, went up to campus (UNT) and was able to log in and play for a bit from my computer in the lab in between doing work. Came home, finished my work, figured the bug must have been finally fixed and all, only to find out it is friggin Verizon's fault. YouTube has been acting up for me too, today, so maybe that's related to the same gateway being down.

I hate their service today, and naturally since I'm in an apartment, I don't have other options.