When I go to my documents my games final fantasy xiv there is the downloads file and a cfg file named FFXIV_BOOT.cfg I don't see a .exe and I have uninstalled and completely deleted the final fantasy file so it remade everything completely as if I never had it and didn't work still.. im still trying to get this issue to work ive been at it all day ;/ I haven't got any info from S.E either.. any other suggestions and I did go to reddit and found nothing