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  1. #1
    Player
    Miichu's Avatar
    Join Date
    Aug 2013
    Posts
    3
    Character
    Raven Fushicho
    World
    Faerie
    Main Class
    Botanist Lv 70

    unable to log into my main character!

    So I was playing, I froze because I tabbed out while loading on a quest.... and now I cant freaking log into the character! it keep saying error! I know im not the only one who has this so help me! and I can log into EVERY OTHER CHARACTER!
    (0)

  2. #2
    Player
    Marishi-Ten's Avatar
    Join Date
    Aug 2013
    Location
    Gridania
    Posts
    332
    Character
    Marishi Ten
    World
    Diabolos
    Main Class
    Weaver Lv 50
    Quote Originally Posted by Miichu View Post
    So I was playing, I froze because I tabbed out while loading on a quest.... and now I cant freaking log into the character! it keep saying error! I know im not the only one who has this so help me! and I can log into EVERY OTHER CHARACTER!
    What's the error code?
    (0)

  3. #3
    Player
    Asphe's Avatar
    Join Date
    Oct 2013
    Location
    Gridania
    Posts
    32
    Character
    Asphe Aria
    World
    Aegis
    Main Class
    Conjurer Lv 50
    No error code for me, just 'FFXIV has encountered a problem', the usual generic app error stop codes in the log. Only affects a particular character in a particular zone.

    I wonder if Miichu's problem is like mine.
    (0)

  4. #4
    Player
    Marishi-Ten's Avatar
    Join Date
    Aug 2013
    Location
    Gridania
    Posts
    332
    Character
    Marishi Ten
    World
    Diabolos
    Main Class
    Weaver Lv 50
    Quote Originally Posted by Asphe View Post
    No error code for me, just 'FFXIV has encountered a problem', the usual generic app error stop codes in the log. Only affects a particular character in a particular zone.

    I wonder if Miichu's problem is like mine.
    Okay, cool. When there is a "Encountered A Problem" message it actually creates a detailed crash log (it can also be found under Event Viewer). Can you post those logs?
    (0)

  5. #5
    Player
    Asphe's Avatar
    Join Date
    Oct 2013
    Location
    Gridania
    Posts
    32
    Character
    Asphe Aria
    World
    Aegis
    Main Class
    Conjurer Lv 50
    It's the standard windows log (generic event ID 1001), this app stopped at that memloc. Seeing this problem from the 'inside' as it were, I'd want a system image of the PC affected and if possible a complete memory dump... the nVidia log just tells me that the game client crashed and not the video driver.

    This guy seems to have solved his problem though, hopefully it helps someone else as well.

    I solved mine the 'usual' way, which is to log off for a few hours and try again. This usually works. If I didn't know better, certain zones just up and dislike my character at random times of the day ^-^. This might be the case since I've tried logging in from a different PC/locale (a different country no less) and having the same issue. Tech Support will 'teleport' the character somewhere for me to log in if I start a live chat session.

    -----
    Fault bucket 53372920, type 17
    Event Name: APPCRASH
    Response: Not available
    Cab Id: 0

    Problem signature:
    P1: ffxiv.exe
    P2: 1.0.0.0
    P3: 52ec754e
    P4: ffxiv.exe
    P5: 1.0.0.0
    P6: 52ec754e
    P7: c0000005
    P8: 008f71c0
    P9:
    P10:

    -----

    PS On occasion, during one of these 'crash happening every 2-3 minutes' events, if I zone out (teleport/zone elsewhere) or join an instance (CT/Baha/Ex Prime/etc), the problem 'goes away'... unless I reenter the zone concerned (the zone is the problem or something in that zone... who meows?).
    (0)
    Last edited by Asphe; 02-08-2014 at 09:05 PM. Reason: Addendum