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  1. #1
    Player
    Ortophonic's Avatar
    Join Date
    Sep 2013
    Posts
    5
    Character
    Lechuk Coluk
    World
    Brynhildr
    Main Class
    Lancer Lv 43

    Lobby server connection has encountered an error

    Good Morning everyone.

    I just reactivated my account last night, and got everything patched. This morning I wanted to login before work just to get my bearings again, however, I am currently getting this lobby server connection error.

    I remember when I first bought the game the only time I would get this was at the main menu, and the "start" button would be greyed out (was resolved after tweaking firewall settings on my router). This time I am able to select start, which them prompts me to select the data center. After selecting the data center for NA is when I receive the error.

    Has anyone seen/ receiving it today?

    Thanks.
    (0)

  2. #2
    Player
    Ortophonic's Avatar
    Join Date
    Sep 2013
    Posts
    5
    Character
    Lechuk Coluk
    World
    Brynhildr
    Main Class
    Lancer Lv 43
    Tried again remotely, still unable to get past data center selection.
    (0)

  3. #3
    Player
    jnaze2's Avatar
    Join Date
    Aug 2013
    Posts
    7
    Character
    Kul Alevar
    World
    Hyperion
    Main Class
    Marauder Lv 50
    Having this same issue. Every time I hit start it tries to connect, but errors out with 2002
    (0)

  4. #4
    Player
    Ortophonic's Avatar
    Join Date
    Sep 2013
    Posts
    5
    Character
    Lechuk Coluk
    World
    Brynhildr
    Main Class
    Lancer Lv 43
    I just had the chance to see if there are any other posts regarding this, and it seems like its been coming up since the 2.1 patch? Can anyone verify this?

    Will also be double checking my router settings when I get home.
    (0)

  5. #5
    Player
    ttuskey's Avatar
    Join Date
    Aug 2013
    Posts
    2
    Character
    Tattersail Malazan
    World
    Lamia
    Main Class
    Thaumaturge Lv 41
    I was getting it, I went to look at my firewall and saw that it wasn't running (Norton Internet Security).
    I launched it, then oddly enough was able to get in.

    Weird..
    (0)

  6. #6
    Player
    Ortophonic's Avatar
    Join Date
    Sep 2013
    Posts
    5
    Character
    Lechuk Coluk
    World
    Brynhildr
    Main Class
    Lancer Lv 43
    Also (to anyone else that is having constant error 2002 and uses Nortons) I heard disabling then re-enabling Nortons has cleared up the issue for some. Obviously this did not work for my case, but it is something to try.
    (0)

  7. #7
    Player
    Ortophonic's Avatar
    Join Date
    Sep 2013
    Posts
    5
    Character
    Lechuk Coluk
    World
    Brynhildr
    Main Class
    Lancer Lv 43
    Soooo turns out I didn't have time to check my router settings yesterday after work... lol.. Anyway, I was reading in another forum and believe I found an IP to ping. Remoted back into my computer from work, opened up command prompt and pinged this address: 199.91.189.30.

    Received nothing but time out. SOOOOOO I think my router is acting up again.
    (0)

  8. #8
    Player
    varlel's Avatar
    Join Date
    Feb 2014
    Posts
    1
    Character
    Wulfgar Truespear
    World
    Leviathan
    Main Class
    Miner Lv 50

    error 2002

    I have been getting this error since the new patch feb. 4th-5th and it is annoying me this is the first time I seen this error since I started playing the game they really need to fix this issue
    (0)

  9. #9
    Player
    AnimaAnimus's Avatar
    Join Date
    Feb 2012
    Posts
    1,344
    Character
    Cynric Zerr
    World
    Sargatanas
    Main Class
    Red Mage Lv 70
    I had this problem since the update. All you have to do is open your Norton and switch it from Auto to Allow under your firewall settings.
    (0)