Not being able to speak to the "Shifty-eyed Sailor" in the "Victory in Peril" quest

[Sinoa]

Time: January30, 2014 at 4:33pm
Frequency: Always
World Name: Balmung
Character Name: Sinoa Ki
NPC Name: Shifty-Eyed Sailor
Monster Name: N/A
Class/Level: Arcanist/16
Party or Solo: Solo
Race: Roegadyn
In-Game time:9:39 PM
Area And coordinates: Lower La Noscea (X:23,Y:34)
Steps:
1. After completing the initial part of the quest, I was sent to speak to a suspicious Pirate (Shifty-eyed Sailor)
2. I can click on him but no dialog opens up, only the camera slightly moves and the nothing after that
Connection Specs:
1.Broadband/Cox Cable
2. Arris/TM602G/115