Having just watched the new trailer for wildstar customization option I kinda changed my mind about where ARR is in this area.

Gear color can only be changed in one area of low level worthless gear and after that everyone looks the same. Especially if you're war and forced to wear a coffin.

Getting new hairstyles, tattoos, and better customizaton all around really shouldn't take this long for any game. I hope ARR can retain it's player base but to do that they need to get this small stuff in the game in much greater volumes at a lot faster rate. Even the housing outer appearance options are super limited next to competition.

I do respect the art direction of this game but there is a way to add more variety while maintaining the look of the game.