Problem With the lvl 24 Main story quest.

[Zarck]

Time: January 25
Frequency: Everytime i try it.
World name: Behemoth
Character name: Zarck Rynarak
NPC name: Komuxio
Monster name: N/A
Class/Level: Bard/31
Party or solo: Solo
In-game time: Any
Area and coordinates: East Shroud 21,25
Steps:
1.i've click in the NPC to accept the Main Story quest. Lvl 24 Believe in Your Silph.
2.the screen turns black and started loading.
3.after 20 minutes loading, didnt changed anything
4.i've tryed again 6 times, and the same thing happened.

Connection Specs
- Type of internet connection/provider: Cable
- Modem maker/model number: TP-Link/TL-WR720N

PC Specs
-=-=-=-=- System Information -=-=-=-=-
SYSTEM_OS Windows 7 Ultimate 64 bits (6.1, Compilation 7601) Service Pack 1 (7601.win7sp1_gdr.130828-1532)
SYSTEM_CPU Intel(R) Core(TM)2 Duo CPU E7400 @ 2.80GHz (2 CPUs), ~2.5GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 2 SYSTEM_CORE_PHYSICS 2
SYSTEM_BIOS Award Modular BIOS v6.00PG
SYSTEM_LANGUAGE Português (Configuração regional: Português)
SYSTEM_MEMORY 4094.492MB
SYSTEM_VIRTUAL_MEMORY 2047.875MB
SYSTEM_PAGE_FILE 8187.164MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 59.624GB SYSTEM_FREEDISC_SPACE 3.646GB
SYSTEM_STORAGE D:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 0.098GB SYSTEM_FREEDISC_SPACE 0.069GB
SYSTEM_STORAGE E:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 931.413GB SYSTEM_FREEDISC_SPACE 106.619GB
SYSTEM_STORAGE F:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 931.503GB SYSTEM_FREEDISC_SPACE 79.372GB
SYSTEM_DIRECTX_VERSION DirectX 11
SYSTEM_GRAPHICS AMD Radeon HD 6800 Series
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP AMD Radeon Graphics Processor (0x6739)
SYSTEM_GRAPHICS_MAKER Advanced Micro Devices, Inc.
SYSTEM_GRAPHICS_VRAM 1015.715 MB
SYSTEM_GRAPHICS_SHARED_VRAM 1791.246 MB
SYSTEM_GRAPHICS_DAC Internal DAC(400MHz)
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,atiumd64.dll,atidxx64.dll,
atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 8.17.0010.1191
SYSTEM_GRAPHICS_DRIVER_DATE 29/03/2013 00:37:02
SYSTEM_GRAPHICS_DRIVER_LANGUAGE Inglês
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_SOUND Headset (Realtek High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {82FC82EA-9896-43AB-AD67-892ECFF07C74}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.00.0001.6482
SYSTEM_SOUND_DRIVER_LANGUAGE Inglês
SYSTEM_SOUND_DRIVER_DATE 18/10/2011 19:53:14
SYSTEM_SOUND AMD HDMI Output (AMD High Definition Audio Device)
SYSTEM_SOUND_DEVICE_ID {0FE1CA4F-D31A-4143-B9CC-191BBCE51681}
SYSTEM_SOUND_DEVICE_NAME AtihdW76.sys
SYSTEM_SOUND_DRIVER_VERSION 7.12.0000.7714
SYSTEM_SOUND_DRIVER_LANGUAGE Inglês
SYSTEM_SOUND_DRIVER_DATE 14/02/2013 09:41:10
SYSTEM_SOUND Alto-falantes (3- Wireless Stereo Headset)
SYSTEM_SOUND_DEVICE_ID {7EF08791-DC60-4E4C-9238-F6C32156C6C5}
SYSTEM_SOUND_DEVICE_NAME USBAUDIO.sys
SYSTEM_SOUND_DRIVER_VERSION 6.01.7601.17514
SYSTEM_SOUND_DRIVER_LANGUAGE Inglês
SYSTEM_SOUND_DRIVER_DATE 21/11/2010 01:23:47
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Teclado
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {3B223220-03A9-11E3-8002444553540000}
SYSTEM_INPUT_NAME Wired Keyboard 600
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1280 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {3B231C80-03A9-11E3-8003444553540000}
SYSTEM_INPUT_NAME Wired Keyboard 600
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 256 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {10BC4770-69D2-11E3-8001444553540000}
SYSTEM_INPUT_NAME Wireless Stereo Headset
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 4096 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {10BCE3B0-69D2-11E3-8003444553540000}
SYSTEM_INPUT_NAME Wireless Stereo Headset
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {10BD0AC0-69D2-11E3-8004444553540000}
SYSTEM_INPUT_NAME Wireless Stereo Headset
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-

Browser Information
- Name and version of the browser currently in-use: Mozila Firefox 26.0
- Internet Explorer Version: V9.0.8112.16421

[Furlamseere]

Greetings Zarck,

We thank you for posting your concerns regarding a quest. I have made sure to submit all of your information to the development team and they will thoroughly investigate this matter based on your report. Unfortunately, I cannot guarantee that a direct response will be posted on this thread, but I do recommend checking Here or Here for any details regarding the development team's investigation.

Thanks for your report!

- Furlamseere