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  1. #1
    Player
    Haunted89's Avatar
    Join Date
    Jan 2014
    Posts
    3
    Character
    Haunted Agent
    World
    Hyperion
    Main Class
    Weaver Lv 50

    Charged after cancellation?

    I want to know why I was charged after cancelling my account.

    My last real payment was on 01/06/2014, it wasnt until around the 10th that I cancelled due to no money in my bank account. However, I was charged again on 01/22/2014 for $12.95. How can that be if I cancelled?

    Even now that I check MogStation it shows I have 6 days left and recurring payment is disabled.

    Picture of Bank statement and MogStation.
    http://imgur.com/jXig8j9
    (0)
    Last edited by Haunted89; 01-28-2014 at 03:49 PM.

  2. #2
    Player
    Mikedizzy's Avatar
    Join Date
    Aug 2013
    Location
    Gridania
    Posts
    1,028
    Character
    Rain Arrows
    World
    Behemoth
    Main Class
    Bard Lv 60
    I would put in a request call to SE and then call your bank and make sure they stop that payment just to be sure.
    (0)

    Server: BEHEMOTH
    FC: CASCADIA
    Playing since Beta phase 3

  3. #3
    Player
    Haunted89's Avatar
    Join Date
    Jan 2014
    Posts
    3
    Character
    Haunted Agent
    World
    Hyperion
    Main Class
    Weaver Lv 50
    Yeah, I am planning on doing that. I figured I wouldnt get any real help here, just wanted to say something in the meantime.

    First my bank screwing me by not putting in the $50 I put on the 20th, then Square charging me $12.95 and then making me owe another $20 in insufficient funds.

    Not a great day I am having today.
    (0)

  4. #4
    Player
    Haunted89's Avatar
    Join Date
    Jan 2014
    Posts
    3
    Character
    Haunted Agent
    World
    Hyperion
    Main Class
    Weaver Lv 50
    Is it possible they charge almost at the end of your sub days?
    (0)
    Last edited by Haunted89; 01-28-2014 at 09:36 PM.

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