Dual Monitor Full Screen Crashing - 1080p

[Shaon]

I am getting pretty frustrated with this I have read plenty of people being able to play 1080p borderless window but this resolution does not show up for me. It keeps setting it to 720p even after I put in the resolution manually.

It plays fine in full screen 1080p but when I try to go to my second monitor the game crashes and freezes my PC forcing me to hard boot. On my second monitor I run programs like teamspeak, internet browsers etc, this makes it convenient or me over the ALT tab or having to back out and go to a program. As soon as I mouse out or come out of full screen the game locks up on me, it runs 100% fine with single monitor being used.

2x ATI HD-6990 in Crossfire

can someone please help, again I have read where people could just type in the 1080p resolution but when I do it just reverts back to 720p.

----------------------------------------------------------------------------------------------------------------------------------------------------------------

PROBLEM SOLVED !!!

After running my HDMI cable directly to the TV that still didn't fix it which I was pretty upset about but it did give me a big jump in FPS. I was about to just give up when I thought I would check my font/icon settings. Since I play about 8' from my 60" TV i increased the size to 150% so I could read the text and icons.

BINGO !

As soon as I loaded FFXI it let me play 1080p borderless windowed, again this was bittersweet as I got it working but the huge drop now in FPS for not using my other card in Crossfire. After doing some more testing and checking that my iPad still was working as a 2nd monitor I was ready to try and test backing out of the game to go to my desktop. To my suprise this worked just as it should, I was able to exit the game and go back in with no crashing. I was reluctant to attempt to click on my iPad monitor as that might cause another crash but it worked fine too.

Solution: I guess you cannot increase your font/icon size for windows and play to your full desktop resolution in Borderless WIndowed or for playing Full Screen with Dual Monitors.

[Shaon]

More information to add I am using an app called Air Display on my iPad for the extended desktop area. It works fine while the game is running but when I tab out or minimize FFXIV the PC locks up completely.

I still assume the game needs to be in full screen to run SLI or Crossfire ?

[Shaon]

Well after another 3 more hours spent trying to get it to work I realized that Borderless Window doesn't play in 1080p it just cant. It plays at 720p and stretches to fill your screen or monitor, this might not be an issue for some users but it makes me want to bang my keyboard on my head. You can see the quality lost on the text and UI playing changing from 720p from 1080p, even changing the size of the UI the skill icons and text are pixelated.

So it looks like I am back to trying to figure out how to play in Full Screen with a dual monitor for other programs and applications.

[TheFirstKel]

I play in Borderless Window but it's not a SLI/CrossFire GPU, it certainly is running in 1080p and with hardware acceleration. The GPU is nVidia GT730m, primary display is external 1080p display with notebook LCD (1080p as well) for my browser for in-game research etc.

[Shaon]

I play in Borderless Window but it's not a SLI/CrossFire GPU, it certainly is running in 1080p and with hardware acceleration. The GPU is nVidia GT730m, primary display is external 1080p display with notebook LCD (1080p as well) for my browser for in-game research etc.

Do I need to tell my video card to upscale or something ?

The resolution on the tv does say 1080p but you can see that it has lost clarity changing from Full Screen 1080p to Borderless Window.

For those who played FFXI it is similar to the issues where you had to do a registry edit to change the UI resoltion and the background resolution.

It just doesn't look as good in Borderless WIndow as it does in Full Screen.

[Varhaatus]

Isnt your character in the middle of the split in the screens with a dual screen set up ?

How do you play like that ?

[TheFirstKel]

Hmm... It certainly is 1080p as all screenshots and the monitor info reports 1920x1080 resolution.

[Shaon]

Isnt your character in the middle of the split in the screens with a dual screen set up ?

How do you play like that ?

The 2nd monitor is running as an extended desktop not one big array.

[Shaon]

Hmm... It certainly is 1080p as all screenshots and the monitor info reports 1920x1080 resolution.

I undertand the monitor would say 1080p but I do not think the game is running in 1080p, Windows is running in 1080p but the game I feel is running at 720p and upsaling to fill the size of the screen.

A good example of this is change your game to 720p full screen and see if your TV changes from 1080p to 720p, it should stay at 1080p as that is the resolution of Windows.

I am wondering if I might be having an issue with HDMI handshaking with my A/V receiver and FFXIV not reporting the correct resolution from the monitor. If the game truley does just run off the desktop resolution though this wouldn't be an issue.

[Meric]

What other programs are you running, does it happen when you have the ipad thing completely turned off, does it happen if you disable SLI? Do you have the game set to lock the mouse to the game window?

You do realise that when you select borderless windowed, the 'resolution' controls within FFXIV are disabled, and match the resolution that windows is using, right? The numbers listed under 'custom' are just the default settings for if you change off borderless windowed - they're not the settings currently being applied.

You can't make FFXIV run 'full screen' or 'borderless' in a different resolution to your desktop.

ETA: Also running a fullhd monitor alongside another, on ATI GPU (6950) without any issues.