I wouldn't have found it weird except that they just did a mass ban and the person's still there. So that's kind of weird.

In all honesty, though, I've no idea how many reports they get that they have to go through. If it's 10 guys investigating tens of thousands of reports, I could see how it could take a while to go through all of them, especially when RMT are constantly adding new bots and spammers that they have to go through. They're always hacking accounts or buying new copies of the game and jumping back in. They're like cockroaches. You can't ever actually get rid of them.