Support Desk - Report Cheating

[Yurikitty]

They are SLOW at banning, but it doesn't mean they don't care. They don't put a great deal of resources into investigating RMT reports/not enough people report (guilty of that. I just blacklist, not report).

I think slow isnt the word you are wanting here. Slow is weeks later before they are banned. I still see bots that have been in my area since day 1 launch. That isnt slow, thats just not caring. Do you remember when the goldceo players were spamming? You could look up goldceo on lodestone and it brought up 45 pages or players with that name. Did SE do much about it? Not much at all, it took out cry after out cry on the boards for the super obvious RMT to be banned. You dont have to put alot of resources into investigating teleport bots. Its not that hard to stand there and watch them flit around. And a mass ban would be thousands of accounts gone in one swipe, not 1000 or less every 3 months or so across ALL servers. So you see Im not contradictory at all.

SE does not care one bit about bots, because they are paying a monthly fee, and money is still the almighty god of the world, real or digital.

[jabbywocks]

..

Cops don't care about arresting criminals. That's why jails are over-crowded, yet there are still plenty of criminals running about. Right?

The ACTUAL player base provides them with more money than RMT do. Our godly money is more valuable than the RMT's couple of subbed accounts. If they truly didn't care, why was gold drops nerfed? Just for funsies? Why doesn't every mob drop gil? Wouldn't the gold farmers make so much more gold to sell and buy more subs if they can have thousands of characters farming low level mobs over and over for gil?

RMT is VERY hard to eliminate. This is happening in every game out there, even app games on Facebook. Does SE drop the ball when getting rid of obvious bots? Often. Very often. But does that mean that they don't care and want the RMT in their game? Hell no. No company wants it's consumers to be able to make more money off of their product then they can. They charge more for gold than the price of a basic sub. They're making more profit than SE is.

If people weren't buying this gold constantly, they would be no profit in it for RMT. They could ban every bot and gold seller in the game right this moment and they will just pop up again because of cheating players who want to buy their gil.