Story Quest "Ul'dahn Envoy" will not advance

[Skadeligulv]

Time:09:30am
Frequency:Once
World name:Hyperion
Character name:Selaine Dechamberre Elezan F
NPC name: Gangplank quest marker
Monster name:
Class/Level:Glad/16
Party or solo:Solo
In-game time: approx 02:34am server time
Area and coordinates: Ul'dah Airship departure area
Steps: Followed all quest requirements skipping cut scenes on two occasions last portion of mission is to take airship to Limsa Lominsa when trying to interact with gangplank quest marker the hot bars briefly grey out and no interaction cast bar appears tried several times nothing happened. Used in game bug report and the reply was to post issue here. I read quest log to make sure there was nothing missed and quest tracker on screen indicates char is to board airship

<*Add more steps if necessary>

Connection Specs
- Type of internet connection/provider:
- Modem maker/model number:

PC Specs
-=-=-=-=- System Information -=-=-=-=-


-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

MyDocument C:\Users\ehall1312\Documents
FINAL FANTASY XIV - A Realm Reborn C:\Program Files (x86)\SquareEnix
FINAL FANTASY XIV - A Realm Reborn Language 1 Region 2
ProxyEnable 0
ProxyServer unspecified
ProxyOverride <local>;*.local


-=-=-=-=-=-=- System Information -=-=-=-=-=-=-

SYSTEM_OS Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.130828-1532)
SYSTEM_CPU AMD Phenom(tm) II X4 945 Processor (4 CPUs), ~3.0GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 4 SYSTEM_CORE_PHYSICS 4
SYSTEM_BIOS BIOS Date: 10/20/10 09:47:36 Ver: 08.00.10
SYSTEM_LANGUAGE English (Regional Setting: English)
SYSTEM_MEMORY 12249.367MB
SYSTEM_VIRTUAL_MEMORY 2047.875MB
SYSTEM_PAGE_FILE 24496.914MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 465.752GB SYSTEM_FREEDISC_SPACE 299.022GB
SYSTEM_DIRECTX_VERSION DirectX 11
SYSTEM_GRAPHICS AMD Radeon HD 5700 Series
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP AMD Radeon Graphics Processor (0x68B8)
SYSTEM_GRAPHICS_MAKER Advanced Micro Devices, Inc.
SYSTEM_GRAPHICS_VRAM 1009.816 MB
SYSTEM_GRAPHICS_SHARED_VRAM 3086.121 MB
SYSTEM_GRAPHICS_DAC Internal DAC(400MHz)
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,atiumd64.dll,atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 8.17.0010.1247
SYSTEM_GRAPHICS_DRIVER_DATE 12/6/2013 5:01:52 PM
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_SOUND Speakers (High Definition Audio Device)
SYSTEM_SOUND_DEVICE_ID {144ABA5D-92B9-4C0D-89BC-5B4436A934D4}
SYSTEM_SOUND_DEVICE_NAME HdAudio.sys
SYSTEM_SOUND_DRIVER_VERSION 6.01.7601.17514
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 11/20/2010 5:44:23 AM
SYSTEM_SOUND Digital Audio (S/PDIF) (High Definition Audio Device)
SYSTEM_SOUND_DEVICE_ID {4D425811-CA9E-4C01-A0BC-4B159D2BFFBE}
SYSTEM_SOUND_DEVICE_NAME HdAudio.sys
SYSTEM_SOUND_DRIVER_VERSION 6.01.7601.17514
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 11/20/2010 5:44:23 AM
SYSTEM_SOUND Digital Audio (S/PDIF) (High Definition Audio Device)
SYSTEM_SOUND_DEVICE_ID {AACAFA07-B062-4330-A09B-032DEF71193E}
SYSTEM_SOUND_DEVICE_NAME HdAudio.sys
SYSTEM_SOUND_DRIVER_VERSION 6.01.7601.17514
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 11/20/2010 5:44:23 AM
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 8 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {4F7B7C60-DC0B-11E2-8001444553540000}
SYSTEM_INPUT_NAME G510s Gaming Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 7 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {4F7C3FB0-DC0B-11E2-8002444553540000}
SYSTEM_INPUT_NAME G510s Gaming Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {BAC418F0-8342-11E2-8001444553540000}
SYSTEM_INPUT_NAME Razer Naga
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 573 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {BAC44000-8342-11E2-8002444553540000}
SYSTEM_INPUT_NAME Razer Naga
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0


-=-=-=-=-=-=- Application Information -=-=-=-=-=-=-



-=-=-=-=-=-=- Install Information -=-=-=-=-=-=-


-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-

Laptop Model Name:
Laptop Model Number:

Gamepad Manufacturer:
Gamepad Model Name:
Gamepad Part Number:

Browser Information
- Name and version of the browser currently in-use:
- Internet Explorer Version:

[FoxyContin]

same thing has been happening to me and a lot of other people on Hyperion today. Annoying that I can't continue with my quests.

[Aralain]

Having the exact same problem. Cannot interact with the Gangplank object to board the airship.

When I right click it my skills go dark momentarily just like it's trying to work, then nothing happens and skills light back up.

[Gemakai]

Exact same issue here too. Can't continue the main plot or access airships due to this bug.

[Sigmakan]

Experiencing this issue as well. I am stuck at the exact same spot. Hyperion server as well

[darktalent]

Thank you! I was just about to post something myself, for me it happened last night, and I can't continue to play until this is fixed. Logged on this morning to no prevail, everything is messed up on Hyperion. Please HALP

[darktalent]

Also, it may or may not be related, but upon exiting the game, Final Fantasy XIV ARR stops responding, anyone else having this issue as well as the gangplank not working properly??

[electrikALIEN]

Happening to me as well on my Alt which is also on Hyperion.

[DrmWEaver]

I have this issue as well. It seems to have started since the server came back at 2am after the update. I have nothing else I can do in this game until this is fixed. I too am on Hyperion.

[Sigmakan]

Yes this bug is essentially locking the entire game out for those who started in Uldah.

This bug seems very similar in nature to this recently accepted bug:
http://forum.square-enix.com/ffxiv/t...78#post1813278

Hopefully a quick fix