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  1. 01-26-2014 01:10 AM #1
    YeaniNah
    Player
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    Join Date
    Feb 2012
    Posts
    482
    Character
    Yeani Sky
    World
    Hyperion
    Main Class
    Dark Knight Lv 60

    one-time Password

    I lost my security password to remove my One-time password... so to get the another password ..i remove my One-time Password ... and try to add it back , But keep saying "The serial number entered is incorrect." but i put the same one -.- why is that?? i need to buy a new one each time ?
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  2. 01-26-2014 01:47 AM #2
    Chiapet
    Player
    Chiapet's Avatar
    Join Date
    Apr 2012
    Location
    Gridania
    Posts
    219
    Character
    Chia Pet
    World
    Sargatanas
    Main Class
    Gladiator Lv 80
    I believe you must buy a new physical token once its been removed from your account. Another option will be if you have a device that can run SQEX Token App. (You dont need to buy a new device when you remove that heh)
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  3. 01-26-2014 02:07 AM #3
    Kitfox
    Player
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    Join Date
    Nov 2011
    Posts
    1,113
    Character
    Lynn Nuvestrahl
    World
    Moogle
    Main Class
    Machinist Lv 90
    If a physical token is removed from an account, it can't be used again.
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