Influencing Inquisitors - unable to interact with key-NPC
PlayStation 3 Version

Time: 2:12 pm
Frequency: always
World name: Coeurl
Character name: Aleksander Neige
NPC name: Joellaut
Monster name: none
Class/Level: Scholar lv 44
Party or solo: solo
In-game time: 21:13:21 MDT
Area and coordinates: Whitebrim Front 13x 15y
Steps:
I started the quest and as instructed have began to "question the people of Whitebrim Front". I have been able to talk to 3/4 npc however the final one Joellaut doesn't have the quest mark over his head and I can't talk to him.
I've tried logging in and out and it still doesn't work after 3 days.

Connection Specs
I'm using a WiFi Connection ( aprox speed 90mps), Ps3 is Super Slim (500GB)