"The program has stopped working" game crash

[Suncat]

ISP:
Cox

Type of Internet Connection:
CATV

Internet Connection Speed:
20 megabit

Date & Time:
Jan 24, 2014 12 pm

Frequency:
Sometimes
Frequently occurring & reproducible

Character Name:
C'rrahsa Yamah

Race:
Miqo'te F

World:
Midgardsormr

Class/Level:
BLM lv50

Area and Coordinates:
Multiple locations

Party or Solo:
Solo

NPC Name:
None

Monster Name:
None

In-Game Time:
I don't remember.


Steps:

Game crashes with a "The program has stopped working" error. Over the past few days, it has happened frequently. Each time, I had been waiting for a while on Duty Finder for low roulette. It has not happened when I was using Duty Finder for guildhest roulette.
Of course, when I sign back in I am no longer queued for Duty Finder, although this is probably normal.

Occurred on computer running Windows 7 Professional Service Pack 1.
Processor: Intel Core i7-3520M CPU @ 2.90Ghz
RAM: 8.00 GB
System type: 64-bit OS

[Furlamseere]

Greetings Suncat,

We thank you for posting your concerns regarding a possible system error. I have made sure to submit all of your information to the development team and they will thoroughly investigate this matter based on your report. Unfortunately, I cannot guarantee that a direct response will be posted on this thread, but I do recommend checking Here or Here for any details regarding the development team's investigation.

Thanks for your report!

- Furlamseere