The source of all problems is that we have people playing a game they do not enjoy.

It is a fact that if the game play is not fun enough for you to do dungeons after you hit your reward cap, then you are not playing for fun but playing for the sake of playing and complaining for the sake of complaining.

Also imagine if they "fix" the crafting economy. Suddenly these people will "enjoy" farming all day and kill the same monsters over and over for months. But right now that they are not forced to do it, they won't do it because it is boring.

In summary, FFXIV is boring so it has to fixed so we are forced to be bored instead of choose to be bored, because we won't choose it.