Story Quest "Ul'dahn Envoy" will not advance

[Skadeligulv]

Time:09:30am
Frequency:Once
World name:Hyperion
Character name:Selaine Dechamberre Elezan F
NPC name: Gangplank quest marker
Monster name:
Class/Level:Glad/16
Party or solo:Solo
In-game time: approx 02:34am server time
Area and coordinates: Ul'dah Airship departure area
Steps: Followed all quest requirements skipping cut scenes on two occasions last portion of mission is to take airship to Limsa Lominsa when trying to interact with gangplank quest marker the hot bars briefly grey out and no interaction cast bar appears tried several times nothing happened. Used in game bug report and the reply was to post issue here. I read quest log to make sure there was nothing missed and quest tracker on screen indicates char is to board airship

<*Add more steps if necessary>

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