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  1. #1
    Player
    Kenokai's Avatar
    Join Date
    Nov 2013
    Posts
    3
    Character
    Kenokai Zalai
    World
    Sargatanas
    Main Class
    Pugilist Lv 50

    Unable to update after patch

    Whenever I open up FFXIV it will download a small patch and will then give me an error after. I have tried disabling my firewall and antivirus software but I continute to keep getting the same error.

    The error says
    "unable to update patch files.
    [11005] [20815] [20866] [19900] [32]" And where the launcher is located.

    I've included a screenshot of it http://imgur.com/2Nn6Xty

    *Edit: I was able to resolve the issue by restarting my computer
    (0)
    Last edited by Kenokai; 01-22-2014 at 05:13 AM.

  2. #2
    Player
    Sathie's Avatar
    Join Date
    Nov 2011
    Posts
    12
    Character
    Sebastian Brightwood
    World
    Sargatanas
    Main Class
    Archer Lv 50
    I am getting a similar issue. Mine issue occurs while the game is updating, it never finishes, just gets this message...

    Unable to download patch files.
    [11003][10009][10019]

    And that is all it says. I restarted multiple times, no luck.
    (0)


    LANCER PRIDE!~

  3. #3
    Player
    Sneex's Avatar
    Join Date
    Aug 2013
    Posts
    43
    Character
    Queen Sneex
    World
    Famfrit
    Main Class
    Archer Lv 50
    Unable to update patch files [11005][20815][20866][19900][5] C:/Program Files (x86)/SquareEnix/Final Fantasy XIV - A realm Reborn/Boot/ffxivconfig.exe
    This is what im getting I have uninstalled and reinstalled and now when it goes to do the dl it gets to about 10% and stops then error pops ive tryd running as admin I turned pc off left it over night I have turned off firewall.. still have to get anything ive been trying for the past 2 hours.. SOMEONE PLEASE HELP ;(
    Come to my thread if u have answers as I will be consistently check that thread thank you http://forum.square-enix.com/ffxiv/t...-20866-19900-5
    (0)
    Last edited by Sneex; 02-08-2014 at 01:26 AM.

  4. #4
    Player
    Tssukasa's Avatar
    Join Date
    Jan 2014
    Posts
    2
    Character
    Tssukasa Anshoji
    World
    Coeurl
    Main Class
    Arcanist Lv 50
    I get a similar issue but mine says " Unable to complete version check [30410][30607][20457][404]" (((
    (0)

  5. #5
    Player
    Signy's Avatar
    Join Date
    Dec 2011
    Location
    Ul'dah.
    Posts
    329
    Character
    Signy Ragnarok
    World
    Hyperion
    Main Class
    Marauder Lv 50
    Quote Originally Posted by Tssukasa View Post
    I get a similar issue but mine says " Unable to complete version check [30410][30607][20457][404]" (((
    Same issue here, but i downloaded the patch, played a few hours, exit and get it when i'm about to log again.

    Maybe the version server is down?
    (0)
    I'm the Princess of the Night~~


  6. #6
    Player
    Kite19's Avatar
    Join Date
    Sep 2013
    Posts
    36
    Character
    Kite Kizoku
    World
    Cactuar
    Main Class
    Archer Lv 60
    Getting also error-messages, tried to restart the launcher multiple times since yesterday as well as my pc even a reinstallation doesn't work >.> Also my pc starts crashing sometimes when the launcher tries to install the first update :/

    EDit: Ok after turning off avast and my firewalls it worked with two tries ^.^
    (0)
    Last edited by Kite19; 01-22-2014 at 06:48 PM.

  7. #7
    Player
    Sathie's Avatar
    Join Date
    Nov 2011
    Posts
    12
    Character
    Sebastian Brightwood
    World
    Sargatanas
    Main Class
    Archer Lv 50
    Quote Originally Posted by Kite19 View Post
    EDit: Ok after turning off avast and my firewalls it worked with two tries ^.^
    I tried this, doesn't seem to work for me even after a few reboots. I must admit this is getting frustrating.
    (0)


    LANCER PRIDE!~

  8. #8
    Player
    Heklr's Avatar
    Join Date
    Jan 2014
    Posts
    2
    Character
    Naomi Quinn
    World
    Coeurl
    Main Class
    Arcanist Lv 50

    Unable to launch Launcher

    Whenever I try to open up the program, it starts with the boot file downloading a patch, after it downloads it'll stay on screen for a moment before this message pops up.

    Unable to Launch FINAL FANTASY XIV Updater [11035][32][19900][32]

    I've googled the problem and have had no luck. The only solution I found was to mess with the compatibility options. I did that, and no luck. Anyone else have this issue? It didn't start until this latest maintenance.
    (0)

  9. #9
    Player
    Signy's Avatar
    Join Date
    Dec 2011
    Location
    Ul'dah.
    Posts
    329
    Character
    Signy Ragnarok
    World
    Hyperion
    Main Class
    Marauder Lv 50
    I have fund the solution for this. The problem is that the launcher didn't write well the version on the file that store the last update version. Why it happend, i don't know. But here is how to look if that is your problem and how to fix it.

    The file I'm talking about is on your instalation folder, on:

    \FINAL FANTASY XIV - A Realm Reborn\game\ffxivgame.ver

    This file is a simple text file so if you change its extention for txt you can read it and change its value.

    So my problem was that in the ffxivgame.ver i have all black spaces. So searched all around internet (not really) and i found 1 of the few valid codes that go there:

    2013.09.11.0000.0000

    As you can see is just a date with a few numbers. So i put it on ffxivgame.ver making sure that i don't leave any blanck space. And it worked, sort of, now its trying to update again, but if you watch the info on the updater you can take the next update version code. So doing this a few times i end up with the previous update code and the last one:

    2013.12.05.0001.0000

    2014.01.18.0000.0001

    So if you did update just put the last one, but if you want to make sure you can put the 2013 one and update the 25mb.

    Hope it help! Cheers!

    EDIT: Just to make it clear i had this error:

    Unable to complete version check [30410][30607][20457][404]

    I think the 404 (usually a is not found error code) says that it didn't find the version that you have.
    (0)
    Last edited by Signy; 01-23-2014 at 08:04 AM.
    I'm the Princess of the Night~~


  10. #10
    Player
    Heklr's Avatar
    Join Date
    Jan 2014
    Posts
    2
    Character
    Naomi Quinn
    World
    Coeurl
    Main Class
    Arcanist Lv 50
    Mine started working again. My computer was restarted, and when I fired it up this morning, (after some Windows Updates,) it loaded up, no problem. Not sure what changed, but happy it did.
    (0)

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