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  1. #1
    Player
    Durad's Avatar
    Join Date
    Jan 2014
    Posts
    24
    Character
    Duradess Amarillo
    World
    Coeurl
    Main Class
    Thaumaturge Lv 50

    same issue, different day and user

    I have the issue where I can't complete version check. Worked fine 9 hours ago before bed. Woke up to: "Unable to complete version check. [30605][10009][19900][12029]

    Ive tried ipconfig /release/renew, restarting comp, restarting router, turning off a/v and firewall, all to no avail.

    I have AT&T as ISP provider
    (0)

  2. #2
    Player
    valli's Avatar
    Join Date
    Feb 2013
    Location
    Ul'dah
    Posts
    54
    Character
    Valli Darkcloud
    World
    Cactuar
    Main Class
    White Mage Lv 60
    Quote Originally Posted by Durad View Post
    I have AT&T as ISP provider
    That's what we have to Lol

    Quote Originally Posted by arc621 View Post
    Valli who is your isp ?
    AT&T U-verse
    (0)

  3. #3
    Player
    Talin090's Avatar
    Join Date
    Jan 2014
    Posts
    5
    Character
    Talin Truesight
    World
    Behemoth
    Main Class
    Conjurer Lv 50

    Re: unable to complete version check??

    ok so ive spent 2 hrs on the phone with 2 different customer service representatives for square.. this is what they said.. Re install windows 7, they said my windows 7 I broken and needs a clean install. Yea im not buying it.. that means we all have bad windows problems? this is ridiculous.
    (0)

  4. #4
    Player
    Marishi-Ten's Avatar
    Join Date
    Aug 2013
    Location
    Gridania
    Posts
    332
    Character
    Marishi Ten
    World
    Diabolos
    Main Class
    Weaver Lv 50
    Quote Originally Posted by Talin090 View Post
    ok so ive spent 2 hrs on the phone with 2 different customer service representatives for square.. this is what they said.. Re install windows 7, they said my windows 7 I broken and needs a clean install. Yea im not buying it.. that means we all have bad windows problems? this is ridiculous.
    Windows is broken ... In a way. You shouldn't need a reformat, but there are a couple different things it can be:

    1.) Permissions Issue (this is a CONFIRMED bug in Windows 8/8.1 and later versions of 7). Change your UAC settings to as low as they go, mark yourself as the admin, and uncheck the read only box on the Program Files x86 folder. Reboot and try again. Make sure you don't have a firewall active on your computer or router. RUN AS THE ADMIN don't run it as a user. It will default you to user everytime (hence the issue). You can modify your read/write access in the security tab in the properties of the folder as well.

    2.) Corrupted boot file/folder. You can find plenty of clean boot folders for ARR with a quick Google search. You will need read/write access to replace your corrupted boot files with the ones you downloaded (see 1).

    3.) Registry/core/hardware issue. These are the ones that are difficult to fix. sfc /scannow and chkdisk may be your solution. If hardware, your HDD may be going bad and a new install will be required.

    When troubleshooting and modifying, do so only if you understand the risks as all of the steps above are a "do so at your own risk".
    (0)

  5. #5
    Player
    arc621's Avatar
    Join Date
    Dec 2013
    Posts
    10
    Character
    Kallisti Arcus
    World
    Cactuar
    Main Class
    Arcanist Lv 50
    My number is 30605 20448 10009 10019
    (0)

  6. #6
    Player
    valli's Avatar
    Join Date
    Feb 2013
    Location
    Ul'dah
    Posts
    54
    Character
    Valli Darkcloud
    World
    Cactuar
    Main Class
    White Mage Lv 60
    Same here! [30605] [20448] [10009] [10019] ever since i went to log in this morning. Wth? Was working fine about 9hrs ago. Hubby keeps saying i may have to reinstall and i really dont wanna have to do that over something like this. Please, a Dev needs to help out. I'm not even going to put in a ticket because i never get any kind of solution from that. My capability is already set to XP capability because that worked last time this happened but out of ideas now. S.E..... help! Please!
    (0)

  7. #7
    Player
    arc621's Avatar
    Join Date
    Dec 2013
    Posts
    10
    Character
    Kallisti Arcus
    World
    Cactuar
    Main Class
    Arcanist Lv 50
    Valli who is your isp ?
    (0)

  8. #8
    Player
    valli's Avatar
    Join Date
    Feb 2013
    Location
    Ul'dah
    Posts
    54
    Character
    Valli Darkcloud
    World
    Cactuar
    Main Class
    White Mage Lv 60
    That is a crazy coincidence but i dont know how the internet provider would be at fault for us not being able to complete the version check. Seems like it'd be a file issue. Would be nice to get some kind of confirmation tho.
    (0)

  9. #9
    Player
    arc621's Avatar
    Join Date
    Dec 2013
    Posts
    10
    Character
    Kallisti Arcus
    World
    Cactuar
    Main Class
    Arcanist Lv 50
    Same. Makes me start to wonder if It's AT&T.
    (0)

  10. #10
    Player
    GenrealTso's Avatar
    Join Date
    Sep 2013
    Posts
    12
    Character
    Angry Steel
    World
    Exodus
    Main Class
    Marauder Lv 50
    I have ATT Uverse also
    i fixed the issue by changing my Ip settings to manual and using googles dns servers.
    i was also unable to get on reddit.com
    (1)

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