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  1. 02-06-2014 06:34 AM #1
    jedihillis
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    Sirloin Ofbeef
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    Adamantoise
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    Lancer Lv 36
    Still having issues. I can't seem to get this fixed at all. I guess I'm just going to have to wait until SE fixes it? Lame. I'm not doing a full reinstall of Windows. That's outrageous. Everything else on my machine works fine.
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  2. 02-06-2014 07:09 AM #2
    Marishi-Ten
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    Marishi Ten
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    Diabolos
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    Weaver Lv 50
    Quote Originally Posted by jedihillis View Post
    Still having issues. I can't seem to get this fixed at all. I guess I'm just going to have to wait until SE fixes it? Lame. I'm not doing a full reinstall of Windows. That's outrageous. Everything else on my machine works fine.
    Can't find a fix to the problem till the root cause is found.

    I don't know what else to tell you. I'm offering free tech support to try to help out, but I can only tell you what I think and possible solutions given the situation. Executing, recording, and reporting is up to you. If you choose not to run the gamut, then you really don't have a leg to stand on to clamor to Square. It makes you an "End-User".

    You could always call Geek Squad I guess.
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  3. 02-06-2014 07:21 AM #3
    jedihillis
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    Sirloin Ofbeef
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    FIXED!

    I ran Malwarebyte and it works! I'm re-downloading everything right now.
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  4. 02-06-2014 07:30 AM #4
    Marishi-Ten
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    Quote Originally Posted by jedihillis View Post
    FIXED!

    I ran Malwarebyte and it works! I'm re-downloading everything right now.
    You come up with any registry errors? What did it clean?
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  5. 02-06-2014 08:01 AM #5
    jedihillis
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    Quote Originally Posted by Marishi-Ten View Post
    You come up with any registry errors? What did it clean?
    I'll upload the doc here for you to look at. I don't know how to sort through all that stuff.

    https://www.dropbox.com/s/l98g4ze293...4-52-25%29.txt
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  6. 02-06-2014 08:50 AM #6
    Marishi-Ten
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    Quote Originally Posted by jedihillis View Post
    I'll upload the doc here for you to look at. I don't know how to sort through all that stuff.

    https://www.dropbox.com/s/l98g4ze293...4-52-25%29.txt
    Internet Explorer had some malware trying to take it over. Looks like you use Firefox as your main browser (you probably don't even use IE anymore so you wouldn't have noticed). Whatever this PUP SweetPack thing is loaded into IE. Makes sense as XIV launcher is Internet Explorer underneath a wrapper. Probably whatever that program was it was trying to load a redirect in IE (thus trying to redirect the XIV launcher) causing issues.

    Glad it got fixed!
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