Unable to Complete Version Check??

[valli]

So weird. i wonder if the problem was just people logging out. My husband has been playing all morning cuz he never logged out lol

[Cyanx]

Looks like its fixed now what ever happend i can get on reddit and ffxiv

[valli]

Yep, whatever was wrong is fixed now. Didn't have to change a thing! Thanks everyone and hope yours works too! Happy Gaming!

[Azurestorms]

Reporting problem fixed through no action on my part....All praise the fickle computer/network/internet gods!

[Borland]

Ok, so I updated my dns server settings and it worked immediately! Instructions are here: https://developers.google.com/speed/...dns/docs/using

Thanks for all the help determining it was a problem with AT&T Uverse. maybe SE will sticky a post with this info...

I tried this and was able to log into the game just fine. Thanks for posting this, made it so I only had to hassle around for 5 minutes fixing this problem instead of hours scratching my head.

Doesn't seem as though this is an SE problem at all. Might be useful for a moderator to sticky the solution to this being to use a google dns until U Verse gets their act together.

[Erella]

Hmm... The same situation here. Worked about 20 minutes before the maintenance and now it can't complete the version check. My provider is also ATT U-verse.

The error is as such:

Unable to complete version check.
[30605][20448][10009][10019]

It looks like someone has had success by changing their IP settings but is there anything else we can do?

I too have AT&T Uverse.

I'm on Windows 7. I went to:
Control Panel/ All Control Panel Items/ Network and Sharing Center.
Toward the top right underneath "View your active networks", look for Connections: Local Area Connection. Left-click and hit "diagnose" on the status window that comes up. I had a problem which it fixed.
This cleared up the issue for me; hope it works for you.

[GenrealTso]

set your ip manually and set the dns servers to 8.8.8.8 and 8.8.4.4

[GidgetSrivat]

It seems as though whatever the issue was it was resolved, I can now load the launcher without any trouble as can a few others that had previously posted in this thread.

[GenrealTso]

yeah i was unable to get to reddit on my phone and now i can. AT&T ninja fixed it

[GenrealTso]

My buddy who works there confirmed they were having network issues today. seems its cleared up now.