For those with Verizon FIOS getting lag while playing FF14 on the Canada Data Center

[ReplicaX]

so here is a long tracet from my Verizon fios ISP at my house all the way to Hyperion data center. IF you look you can see at level3 in New York and at level3 in Montreal there is consistent packet loss. The unexpected packet loss is also happening directly at the SE server for Hyperion. This is unacceptable

Same routing as me, as we both are off Boston FiOS. Every week I submit a new ticket to Verizon, they are well aware of Level 3's issues. However, it is still Level 3's lines and not Verizon. Ormuco and every other ISP affected should be hammering down on Level 3. Unless someone isn't paying for additional Bandwidth and that is why Level 3 is dropping packets.

As I've stated since Day #1, 12/24/13. SE, how about a statement and some help with your customers to work through this. Stop remaining silent as this continues to be an issue, it makes you look ignorant.