I've been experiencing this issue particularly in duties. The way to get around this until Verizon gets their act together is to use an alternative route to the Canadian data center. For those not well versed in how the internet works on the packet level, changing your route is sort of like changing route that you use to drive from point A to point B to avoid a wreck that is causing a traffic jam. Using the different path might take a little longer than the regular path would, but you won't get caught in traffic. There are several ways to do this for PC users:

1. Use a service like battle ping.

Battle ping routes game traffic through servers in several locations throughout the United States. I use this method, and route my traffic through the Chicago BP servers. While this method increases my ping by 20 to 30 ms, it eliminates almost all lag. Remember that ping and lag are not the same.

2. Use a VPN

This is a little bit higher impact than something like battle ping, but the idea is roughly the same. VPN access can be purchased from a variety of services on the internet, or for free if you have a tech savvy friend who knows how to set up a VPN server.

3. Use static routing

This is an advanced technique that should not be messed with unless you absolutely know what you are doing. Static routing is also one of the only methods that can be used to fix this issue for PS3 users. It involves routing all of your internet traffic through an external router somewhere on the internet. I am not going to go into details on how to do this, as I don't think it is a good idea for networking novices to do this without understanding the process.