Lack of SE Response to Lag

[Ashira]

Fixed. Also: not hardly as common as you are letting on.

Thanks. I missed that out. Though it isn't just me if you haven't noticed all the other threads about this very problem?

[Galliano]

The kind of lag they are talking about is you run from an AoE and although you were out of it on your screen you still get hit, I had a particularly bad one once, in Titan, when other players said I was out of it.

For the most part I am Ok on the latency side since I got a fibre optic connection, what my complaint is about is people crying to SE about latency when they say a VPN virtually fixes it for them.

You don't have a clue what they are talking about. Since January 14th players all over the world have started getting 10 second freezes with the game suddenly running at super fast speed to catch back up. I was in Titan HM and everything froze for around 10 seconds followed by all circle bombs and the landslide dropping in a split second. The fact that people from different countries with their only thing in common being that they play ARR are all getting the exact same thing happening after a certain date, tends to make us lean towards this being a problem on SE's end.

[Galliano]

Except housing prices are coming down quite hard ...

SE can't reasonably HAVE a response. Why? Because the strength of the complaint is as follows:
I'm lagging! SE its your fault, fix it!

These people have not posted screencaps of pingtests and traceroutes. In one of the lag threads, we managed to single out Verizon FiOS as a cause of the lag some people are experiencing. The amount of people who believe that theres a single path from their PC to the SE servers that only they may access astonishes me. These people have no idea how the internet actually works, and seem content to simply scream at SE to "Fix it" when there is nothing SE can reasonably do to change the path your PC takes to get to its servers. It's on the users to contact their ISPs and clear up any throttling issues, or bad routes.

Here's a tracert I ran to Excalibur server. Happy?

[ispano]

Here's a tracert I ran to Excalibur server. Happy?

Oh, hey, looks like you're going through that same Level3 router someone else was saying is dropping packets.

Also, what SE did, that we know of at least, in 2.1 is they made the game use more bandwidth when in most end game dungeons. Going from polling every 0.3 seconds to every 0.1 seconds that is. So the average amount of bandwidth going through these routers, went up.

[Galliano]

SKY have now confirmed the problem is with Level 3 Montreal.

http://helpforum.sky.com/t5/Fibre-Br...1579761/page/2

[SaikaSyvari]

SKY have now confirmed the problem is with Level 3 Montreal.

http://helpforum.sky.com/t5/Fibre-Br...1579761/page/2

Yay Sky... Hopefully whoever handles it sorts it out fast ^^;;

[Millimidget]

I'd just really like a response to say "Hey we're aware of the issue and we're doing X Y and Z to try and fix it." Just so we know that this issue will be resolved.

It never will be resolved. You're playing a Japanese MMO hosted in Japan from presumably either the US or EU. Short of paying for VPN access, there's nothing you can do to improve the situation (except upgrade from dialup to a decent broadband connection).

[Vanroe]

It never will be resolved. You're playing a Japanese MMO hosted in Japan from presumably either the US or EU. Short of paying for VPN access, there's nothing you can do to improve the situation (except upgrade from dialup to a decent broadband connection).

The US servers are hosted in Canada. That's why traffic goes through the level3 Montreal nodes. But yes, since the problem lies outside of the verizon/sky networks, what either network can do is limited. Other than reporting the issue to level3, I dont see what more can be done. Maybe SE needs to pay them or something?

[Allyra]

It never will be resolved. You're playing a Japanese MMO hosted in Japan from presumably either the US or EU. Short of paying for VPN access, there's nothing you can do to improve the situation (except upgrade from dialup to a decent broadband connection).

JP players are also having this problem. So this isn't a valid statement.

[Dhex]

As I said before..... Square should really contact Level3.net about their gaming services and figure it out. Users have little control over the issue.

Until then your only fix is a VPN.

PingZapper WTFast BattlePing are all viable options.