I need Customer service Now

[Cegiana]

Welcome to the world of SE "customer service" - I have some nightmare stories of their customer service, but I don't want to get banned so I'll keep my facts to myself, they love to ban people.

I was asking for a 1 time courtesy on the (fantasia potion) restore, that means I would not be able to ask for another restore on a fantasia potion which I think is very fair.

Ummm, don't take this too personal, but using your 1-time restore on a Fantasia has to be the dumbest idea I've ever heard. They will only use a 1-time restore once and only once, why in the world would any rational person use this on an item you can just buy in the mogstation in the near future, especially when you admit that you are the one who used it but wasnt paying attention. I've use the Fantasia before there are a lot of things you have to do to use the Fantasia, first you use it ingame, then you log out and have to right click on the character you used it on and pick to change the appearance, then you get a warning before saving the changes. That's a lot of steps to take and then somehow ignore all warnings...you just messed up and are mad that you have consequences to messing up, either that or you made changes, now you regret those changes and now want a "do over" - this is an online game where people live in those games, its nothing like an offline game, there are none to extremely limited "do overs" in this game. You should see this whole ordeal as a lesson in online gaming, pay attention to what you're doing or face the consequences.