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  1. #1
    Player
    Hippo's Avatar
    Join Date
    Mar 2011
    Posts
    240
    Character
    Miru Miru
    World
    Gungnir
    Main Class
    Pugilist Lv 60
    Quote Originally Posted by SoulKhan View Post
    Well either way I am a customer as everyone else and I don't have to be put last, Since many got theirs within hours of asking. Now I changed this because I am not kissing any more butt!
    ofc its not anyones fault but I do have a right to speak and when I was told via email I got excited weeks back but still nothing. So basically I asked and am asking for customer service and that is my right +1
    I see. Did SE explain to you why it is taking longer than usual? Did you ask them to provide an approximate date by which your problem can be resolved?
    (2)

  2. #2
    Player
    SoulKhan's Avatar
    Join Date
    Nov 2013
    Posts
    219
    Character
    Khan Noonien'singh
    World
    Cactuar
    Main Class
    Paladin Lv 90
    Quote Originally Posted by Hippo View Post
    I see. Did SE explain to you why it is taking longer than usual? Did you ask them to provide an approximate date by which your problem can be resolved?
    the 1st email I got said they will escalate it, Then they said it will be shortly since it was accepted. Weeks went by and I heard nothing, I wrote them again and they responded by asking how I payed for the item and with what credit card. So that showed me someone maybe forgot the 1st email or maybe it got erased? idk. So I kept emailing and then finally a gm spoke with me in game and said that it should arrive in the mail by mog. I thought that meant right away because I have been waiting for a very long time.
    (0)