Thread: Post 2.1 Lag spike (Still not resolved)

I suppose the only thing we can do is continue to like and reply to threads similar to this one until someone gets a clear response. Both my ISP (AT&T U-Verse) and SE NA customer support reps continue to blame one another for the problem while ultimately doing nothing/saying nothing about it.

I've been playing the game for quite some time now, and never had a issue with lag. But tonight that all changed and I have seen some rather horrible lag spikes in the game, it really is starting to get unplayable, especially when trying to run dungeons.

I wish we could get a response to this
The rubberbanding is unplayable in dungeons

Originally Posted by obscenelocust

I suppose the only thing we can do is continue to like and reply to threads similar to this one until someone gets a clear response. Both my ISP (AT&T U-Verse) and SE NA customer support reps continue to blame one another for the problem while ultimately doing nothing/saying nothing about it.

when i checked back on the forums and saw their response it made me sick. I am so disheartened by this problem I cancelled my sub. I have completed their "tickets" for this same problem and their response is -well are other programs running in the b/g? ...um, no, pretty sure I'm better with the computer than that esp since i'm playing online games. Or they ask if I have tried to reset the router or reinstalled the game-all of which I've done (more than a few times) and I'm really not going to waste any more time re-installing a game that hasn't worked for me since 2.0 came out. In Beta I had no lag it was WONDERFUL! But ever since then, I can't rely on logging in and running a dungeon until I see how temperamental my connection it is at that day/time. Several times I've had error msg after error msg until it kicks me off completely destroying my will to log on again. It takes up to 2 min to load into zones and I'm always late to the fight in guildhests/dungeons. My computer meets or exceeds all specs for the game but again SE says it's my and my ISP's fault. Thanks a lot for reposting this issue for those that are having problems cause it's pretty obvious SE won't listen to us until there's a lot of ppl chiming in.

I don't mean this to be a rant, I really love the game-I just can't play it.

About 16 hops in for me on Level3.net Montreal router and on a bad night, it sit's here, near 30% packet loss from los angeles. This is using 900 sample trace routes.

Hop Sent Err PL% Min Max Avg Host Name / [IP]
14 877 4 0.5 100 136 107 ae-1-100.ebr1.Chicago1.Level3.net [4.69.151.177]
15 906 252 27.8 81 299 100 ae-10-10.car2.Montreal2.Level3.net [4.69.153.86]
16 906 0 0.0 101 144 108 ORMUCO-COMM.car2.Montreal2.Level3.net [4.59.178.74]
17 906 15 1.7 98 158 104 [192.34.76.10]
18 906 20 2.2 102 176 106 [199.91.189.242]
19 906 18 2.0 101 126 105 [199.91.189.57]

Same problem here. Haven't been able to complete an instance in a week now so I just gave up hoping that SE is fixing the problem. If there is no resolution in the next week, I'm demanding a refund for the 3 month payment I just made. I can spend that money elsewhere if SE isn't going to fix a problem that doesn't let me play their game.