As with everything, there are two sides to this.

When the majority of us queue for any sort of content we do it with the intent to finish that content. Now, this is obviously a game and fun is all well and good. If you want to CT in your reindeer suit, have at. But some players just don't try. They want to be carried. They join Titan in crafted gear with no melds (pre-DF ilvl reqs.) and keep queueing until they find 6 or 7 other folks who can drag them, kicking and screaming, through the content.

In my personal opinion, whatever verbal abuse those folks take is well deserved. They're wasting everyone elses time.