Last night my game client crashed while inside Crystal Tower: Labyrinth of the Ancients. I had chosen to "Pass" on a piece of loot. When I restarted the client I found I was awarded this loot a "Royal Belt" erroneously.

This impacts my gameplay to a large degree. Receiving an item prevents me from playing and being correctly rewarded for my gameplay for the next 5 days.

Please help me resolve this situation.