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  1. 01-16-2014 09:54 AM #1
    niwaar
    Player
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    Join Date
    Aug 2013
    Location
    Limsa Lominsa
    Posts
    270
    Character
    Kaelie Niie
    World
    Gilgamesh
    Main Class
    Pictomancer Lv 100

    Client Crash + Passed Loot = Lockout

    Last night my game client crashed while inside Crystal Tower: Labyrinth of the Ancients. I had chosen to "Pass" on a piece of loot. When I restarted the client I found I was awarded this loot a "Royal Belt" erroneously.

    This impacts my gameplay to a large degree. Receiving an item prevents me from playing and being correctly rewarded for my gameplay for the next 5 days.

    Please help me resolve this situation.
    (0)
    I'd rather be in Zitah
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  2. 01-16-2014 11:21 AM #2
    Cegiana
    Player
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    Join Date
    Jan 2012
    Location
    Ul'dah
    Posts
    207
    Character
    Kamelia Aegis
    World
    Louisoix
    Main Class
    Arcanist Lv 77
    This won't be fixed without using your one-time fix that they offer. You would be foolish to waste it on something so temporary.
    (0)
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  3. 01-17-2014 12:38 AM #3
    Aelgaras
    Player
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    Join Date
    Jan 2014
    Posts
    22
    Character
    Aelgaras Gyrstoke
    World
    Ragnarok
    Main Class
    Arcanist Lv 50
    How do this "one time fix" work?
    (0)
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  4. 01-19-2014 04:50 AM #4
    Furlamseere
    Moderator Furlamseere's Avatar
    Join Date
    Oct 2013
    Posts
    2,195
    Greetings niwaar,

    I am sorry to hear you are having trouble with Lockouts. This matter has already been brought to our attention and is currently under investigation by development. I recommend checking Here or Here for any updates in the future!

    - Furlamseere
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