Greetings Stalevo,

We thank you for posting your concerns regarding being unable to obtain an item in The Navel (Hard Mode), and I would like to apologize for any frustration you may have experienced due to this. I have made sure to submit all of your information to the development team and they will thoroughly investigate this matter based on your report. Unfortunately, I cannot guarantee that a direct response will be posted on this thread, but since you have mentioned that you would like to possibly seek the item being restored to you, I do recommend checking Here or Here for any details regarding the development team's investigation. Any possible reimbursements would happen after this concern has been fully evaluated by our development team.

Thank you for your understanding and for your report,

- Mauksee