I just wanted to say,
Thank you for listening to what I had to say as a gamer and player in game and showing me something I needed from this game. Customer service, You gave me hope for a good future on this mmo for just that with the great attitude and customer care.

SE will keep getting better, I guess some things just take some time to show up but you have boosted my hopes of a good future with this game, Gm Elrisivana.