I can't access my character in the game

[Enkidoh]

Is it a billing issue? If you started in December (assuming your forum join date reflects that), you would probably be at the end of the 30 days free period, and thus are required to subscribe in order to keep playing. Although I would have thought the system wouldn't have let you get past the login screen if it was a billing issue.

The only other thing I can think of is there is server maintenance for that particular server group - SE announced that there is maintenance around this time, so it's likely you're trying to access the server while it's offline. All you can do is wait til the maintenance is over and then try again.

EDIT: I think it might indeed be server trouble related to the Primal server group - I noticed this update posted on the Lodestone under server maintenance: http://eu.finalfantasyxiv.com/lodest...e84b744ccb75f2

01/14/2014 11:07 AM
[Recovery] Recovery from Several Worlds Technical Difficulties (Jan. 14)
At the following time, we experienced technical difficulties wherein certain players on the Primal data centre Worlds were disconnected from certain instances.

We are pleased to announce that the issue has been addressed. We apologise for any inconvenience this may have caused.

[Date & Time]
Jan. 14, 2014 from 2:14 to 2:27 (GMT)

[Details]
- Players were disconnected from certain instances.

[Cause]
- Server program error

[Affected Worlds]
Primal Data Centre Worlds
- Behemoth
- Brynhildr
- Diabolos
- Excalibur
- Exodus
- Famfrit
- Hyperion
- Lamia
- Leviathan
- Malboro
- Ultros