Hot Keys and Gear Sets not saving

[Dragolax]

I am having an issue where the gear sets and hot key configurations I am making are not saving when I log out of the game, everytime I am logging back into the game I am having to redo the key setups and having to re-equip my gear that I am using on my gear sets as they seem to be rolling back to older versions I have previously used.

Time: Throughout the day
Frequency: Always
World name: Moogle (EU)
Character name: Marcelloix Nellemond
Class/Level: Archer/ 30
Party or solo: Solo
In-game time: Throughout the Day
Area and coordinates: All over
Steps:
1. Login to game and place all skills into hot bar locations and replace all gear into their gear sets.
2. Logout of game or exit.
3. Log back in, skills and gear sets have rolled back to older versions.

Connection Specs
- Type of internet connection/provider: Fibre/ Virgin Media
- Modem maker/model number: Virgin Media Superhub

PC Specs
-=-=-=-=- System Information -=-=-=-=-
Operating System: Windows 7 64-Bit
CPU: Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz
CPU Speed: 3.5GHz
System Memory: 16 GB
Video Card Model: Nvidia Geforce GTX 770
GPU Memory: 2 GB
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-


Browser Information
- Name and version of the browser currently in-use: Google Chrome
- Internet Explorer Version: 11