SE should consider providing its own VPN network to solve the lag problem

[Alhanelem]

but it doesn't happen in any other game is the main point you are missing. So SE has cheap servers, or cheap netcode, take your pick.

No, it's not the main point i'm missing. We explained in multiple posts over the lsat page WHY it's happening in this game and not others. It is NOT a netcode issue, it is an internet backbone issue- important routers along the path many people's connections take to the NA data center are having problems that are causing the lag issue. Both you and the 1 person to like your post seem to be missing that we've addressed this already. Unless you can name another game that is served out of the same data center, of course it's only going to affect this game, because it is routers leading to that datacenter causing the problem.

[Marishi-Ten]

open your router ports.

learn the fights then lag wont be a problem.

Open your router ports ... Wow. Because ports are being throttled and there isn't MASSIVE amounts of data that directly contradict your "diagnosis". That's about as effective as throwing gas on a fire because it's a liquid.

Yup, because using a bandaid to cover a gun shot wound is super effective!

For the love of all that's good in the world, please stop offering troubleshooting steps. They are redundant. Most router ports are open on the FFXIV range (the same range a P2P 30000-50000 or something) anyway so you would be literally wasting time.

It's the backbone chain where packets dropping. The connection is breaking intermittently either due to bottlenecking on the node (too much traffic/failing hardware/old hardware/poor optimization and prioritization) or because Level3 is famous in the networking world for being poor.

There is literally nothing that Square can do. You can try to tunnel around the bad hops with a VPN, but remember that the further you go, the higher latency and you run the risk of running into other bad routes.

No, it's not the main point i'm missing. We explained in multiple posts over the lsat page WHY it's happening in this game and not others. It is NOT a netcode issue, it is an internet backbone issue- important routers along the path many people's connections take to the NA data center are having problems that are causing the lag issue. Both you and the 1 person to like your post seem to be missing that we've addressed this already. Unless you can name another game that is served out of the same data center, of course it's only going to affect this game, because it is routers leading to that datacenter causing the problem.

You are the shining light in a sea of darkness. Thank you for being the voice of logic and reason.

For your viewing pleasure: http://www.internetpulse.net/

[Squa]

No, it's not the main point i'm missing. We explained in multiple posts over the lsat page WHY it's happening in this game and not others. It is NOT a netcode issue, it is an internet backbone issue- important routers along the path many people's connections take to the NA data center are having problems that are causing the lag issue. Both you and the 1 person to like your post seem to be missing that we've addressed this already. Unless you can name another game that is served out of the same data center, of course it's only going to affect this game, because it is routers leading to that datacenter causing the problem.

A problem exists with their product service, so it is their fault. Would you goto the grocery store, and buy spoiled fruits, and when you ask the manager about the spoiled fruits, he says "its not our problem, our vendor supplied them to us like that nothing we can do!"? They would probably (already have) losing customers.

[ispano]

A problem exists with their product service, so it is their fault. Would you goto the grocery store, and buy spoiled fruits, and when you ask the manager about the spoiled fruits, he says "its not our problem, our vendor supplied them to us like that nothing we can do!"? They would probably (already have) losing customers.

Your analogy doesn't work. It would be more like an intersection on the way to the store is clogged because everyone uses it, so you complain to the store manager to fix it.

[Alhanelem]

A problem exists with their product service, so it is their fault. Would you goto the grocery store, and buy spoiled fruits, and when you ask the manager about the spoiled fruits, he says "its not our problem, our vendor supplied them to us like that nothing we can do!"? They would probably (already have) losing customers.

No, the problem doesn't exist with their product service. The problem exists with underlying internet infrastructure carrying data to the datacenter that SE is using. Short of moving to a new datacenter, there is little they can do to solve that problem.

[Marleytiva]

Your analogy doesn't work. It would be more like an intersection on the way to the store is clogged because everyone uses it, so you complain to the store manager to fix it.

No, the problem doesn't exist with their product service. The problem exists with underlying internet infrastructure carrying data to the datacenter that SE is using. Short of moving to a new datacenter, there is little they can do to solve that problem.

This thread is like watching the two of you talk to a brick wall. Maybe if they repeat "netcode" enough it will become the actual root of the problem.

[Alhanelem]

This thread is like watching the two of you talk to a brick wall. Maybe if they repeat "netcode" enough it will become the actual root of the problem.

I'm just happy that someone understands it.

None of this is meant to imply that SE has written perfect server software, but the issue at hand has nothing to do with that.

[Neralyte]

Wasn't aware of the Level3 issue and after running some tests I came away with the exact same results and had packet loss. This would definitely explain why people get random periods where an ability simply hits them out of the blue when everything was going fine. This is definitely an issue that will cause problems for countless players and I can understand using a VPN in this case to stabilize the connection.

Unfortunately for players, until Level3 get their act together, we will suffer packet loss and a slightly unstable connection without a VPN. I apologize for any rudeness on my behalf earlier, with all the facts present it is clear that a VPN is currently a good option. However, this still doesn't change the fact that SE is not wholly responsible for the current circumstances and under normal operation a VPN would cause very little, if any change.

[Snitchie]

I made a thread about this a month or two back. Same result here as it was there.

SE will sadly never make thjeir own VPN, nor make servers in EU (though im still wishing upon a star that they will).

Instead of making their own VPN service. SE could strike a deal with for example WTFast. So we the players can either get a reduced cost to the 9.99$ a month WTFast costs or something. This way players feel treated right, WTFast (or other vpn service) gets reputation and customers. And SE will get happier customers. Adn we all know that a happy customer generates new customers.

And i dont care if its netcode this or that. In the bottom line SE is selling a service to us. And some of us get a bad experience in this service. Who is to blame is not of importance to me. But if SE doesnt do anything at all regarding this, they will loose customers. And a negative custommer dont generate new customers.

[Volgera]

I live in Brazil and I dont remember having any kind of lag issue.
Its pretty much amazing people in the US complaining about lag, since you guys are closer to servers than I.
I'm able to play every lvl 50 content with no lag, sometimes I even move a little bit late and can avoid AoE for a lenght of a step. For me that means that I'm perfectly (or close) syncd to server, no? Since we connect to NA servers as well.

I'm on a 100/50 optical fiber connection.

Sry for my poor english.