Aelina NPC for Extreme bugged?

[EnkiOro]

ISP:
Telenor

Type of Internet Connection:
DSL

Internet Connection Speed:
10Mbps
Date & Time:
Since yesterday afternoon GMT+1

Frequency:

Always since then.

Character Name:
Enki Oro

Race:
Lalafell M

World:
Ragnarok.

Class/Level:
Any class.

Area and Coordinates:
Mor Dhona

Party or Solo:
Both Party and Solo

NPC Name:
Aelina

Monster Name:
None.

In-Game Time:
All the time

Steps:
Finished the quest for Primals Extreme, headed to obtain the reward and the NPC is not opening up the "items" menu to pick up the reward. "Small talk" works as always has.

Seems like when I try to open the Items menu under the NPC Aelina, it doesn't open them anymore (did before). Asked some friends and they all seemed to have that happen to them as well.

Filed a bug report in-game yesterday but got no reply or anything so thought maybe posting would help. Looking online seems not many people at all have this issue.

Thanks for looking into it!