Unable to name Chocobo in My Little Chocobo(Maelstrom)

[SereneSolace]

ISP: Roadrunner/MyCampusNet
Type of Internet Connection: Wired/Wireless
Internet Connection Speed: ??/16Mbps
Date and Time: 1/11/2014 1am CST, 1/12/2014 2:30am
Frequency: 1.Always
CharacterName: Serene Solace
Race: Miqo'te F
World: Couerl
Class/Level: Arcanist 22/25
Area and Coordinates: Limsa Lominisa the Lower Decks
Party or Solo: Solo
NPC Name: Chocobo
Monster Name: N/A
In-Game Time: ??
Steps:
1. Accepted My Little Chocobo(Maelstrom) quest
2. gathered 2000 grand company seals
3. Bought chocobo liscense
4. Talked to chocobokeep and watched cutscene
5. Chocobokeep asks me to name the chocobo
6. Quest symbol pops above the Chocobo
7. I try to talk to the chocobo, nothing happens. The hotbar goes dark, like I am performing an action but no dialogue box appears.

I have encountered 2 other players in game who have the same issue. Relogging or switching classes does not seem to fix the problem. Every time I am in Limsa Lominisa, I pop in to see if I can name the chocobo and am unable to do so. Today, I tried in a different location than my home, and the problem still persists.

I am not sure of the model number of the playstation 3 I am using, but from one of the players I have talked to, this problem also occurs on the PC.

[AriaRayne]

Unable to name Chocobo in My Little Chocobo(Maelstrom)
ISP: Verizon
Type of Internet Connection: Wired
Internet Connection Speed: 150/50Mbps
Date and Time: 1/11/2014 2am EST, recurring
Frequency: 1.Always
CharacterName: Aria Rayne
Race: Hyur F
World: Couerl
Class/Level: Gladiator 26, Conjurer 15, Lancer 18, Marauder 11
Area and Coordinates: Limsa Lominisa the Lower Decks
Party or Solo: Solo/Party
NPC Name: Chocobo
Monster Name: N/A
In-Game Time: ??
Steps:
1. Accepted My Little Chocobo(Maelstrom) quest
2. gathered 2000 grand company seals
3. Bought chocobo liscense
4. Talked to chocobokeep and watched cutscene
5. Chocobokeep asks me to name the chocobo
6. Quest symbol pops above the Chocobo
7. I try to talk to the chocobo, nothing happens. The hotbar goes dark, like I am performing an action but no dialogue box appears.

I have encountered 3 other players in game who have the same issue. Relogging or switching classes does not seem to fix the problem. Every time I am in Limsa Lominisa, I pop in to see if I can name the chocobo and am unable to do so. Tried relogging, hard resetting, zoning, in party and out of party.

[Rutir]

ISP: DirecPath
Type of Internet Connection: Wired
Internet Connection Speed: 10Mbps
Date and Time: 1/10/2014-1/12/2014
Frequency: 1.Always
CharacterName: Rutara Khan
World: Couerl
Class/Level: War 31/15
Area and Coordinates: Limsa Lominisa the Lower Decks
Party or Solo: Solo
NPC Name: Chocobo
In-Game Time: ??
Steps:
1. Accepted My Little Chocobo(Maelstrom) quest
2. gathered 2000 grand company seals
3. Bought chocobo liscense
4. Talked to chocobokeep and watched cutscene
5. Chocobokeep asks me to name the chocobo
6. Quest symbol pops above the Chocobo
7. I try to talk to the chocobo, nothing happens. The hotbar goes dark, like I am performing an action but no dialogue box appears.
8. Dropped quest, repeated above (and had to spend another 2000 seals thank you very much) 'step 7' still happend.

[Utina]

ISP: Wireless through ISP
Internet Speed: 7 MPS
Date and Time: 1/11/2014 thru 1/13/2014
Frequency: Always
Character Name: WarmHeart
World: Courerl
Class/Level: BLM 40
Area: Limsa Lominisa Lower Decks
Party or Solo: Solo
NPC: Chocobo
In Game Time: Various
Steps:
1. Get My Little Chocobo Quest (Maelstrom)
2. Got 2000 seals
3. Got Chocobo License
4. Talked to Keeper
5. Asked to name Chocobo
6. Quest symbol shows above Chocobo head
7. Naming box does not appear no matter how I try
8. Redid quest, same result.

[Raestia]

ISP: Eastlink
Type of Internet Connection: Wired/Wireless
Internet Connection Speed: 13Mbps down / 3Mbps up
Time: 1/12/2014
Frequency: Always
World name: Couerl
Character name: Raestia Dragomir
NPC name: Chocobo
Monster name: n/a
Class/Level: Arcanist 29
Party or solo: Solo
In-game time: ??
Area and coordinates: Limsa Lominisa Lower Decks

Steps:
1. Accepted My Little Chocobo (Maelstrom) quest
2. Gathered 2000 grand company seals
3. Bought chocobo license
4. Talked to chocobokeep
5. Chocobokeep asks me to name the chocobo
6. Quest symbol shows above chocobo
7. Clicked chocobo, nothing happened.
8. Logged out and retried twice before abandoning the quest to try it again, but didn't get my licence or seals back so I couldn't try again.


PC Specs
Laptop Model Name: Asus G74sx

[Prosopeio]

I have redone this quest THREE TIMES, all from Limsa Lominsa as the Maelstrom in Couerl Server. I am not abandoning it again in case things can be fixed... but now all I can do is glare at my bird as it refuses to let me name it to claim it.

ISP: AT&T Uverse
Internet Speed: 24.57 MbPS down/ 2.94MbPS up
Date and Time: 1/11/2014 thru 1/14/2014
Frequency: Always
Character Name: Uloint Lothaire
World: Couerl
Class/Level: THM 26
Area: Limsa Lominisa Lower Decks
Party or Solo: Solo
NPC: Chocobo
In Game Time: Various
Steps:
1. Get My Little Chocobo Quest (Maelstrom)
2. Got 2000 seals
3. Got Chocobo License
4. Talked to Keeper
5. Asked to name Chocobo
6. Quest symbol shows above Chocobo head
7. Naming box does not appear no matter how I try
8. Redid quest, same result.
9. Redid quest again, same result.

[SereneSolace]

The latest maintenance fixed the problem for me. I finally named my chocobo <3

[Furlamseere]

Greetings,

We have recently had a maintenance which may have addressed this issue. If anyone would still require assistance with this issue please create another thread with the following information:

Name of NPC:
World:
Area NPC is located:
Quest Name:

Once you have collected this information please create another thread and I will be happy to send your information to our support team and get this taken care of.

-Furlamseere