The game is not working.

[milosralevic]

Whenever I click on play, I get a "A fatal directX error has occurred. (10000000)" message.

Can someone help? I tried everything and I checked what version I had and everything, and it says DirectX 11 on dxdiag.
I tried turning it to DirectX 9.0 but it's not letting me do it. Plus, it cannot be uninstalled...

I mean, it happened just in time, a free subscription weekend. Now I'm just wasting my time figuring out stuff...

[Raist]

either something is missing in Windows for the DX9 emulation to work properly, or something may be going on with your drivers. The DX9 issue has a fairly easy fix: re-install DX9. Not your current DX11, but the legacy DX9 redistributable. It's a glitch that goes back to Vista where some DLL's are missing, and the off-line redistributable installer fixes it.

http://www.microsoft.com/en-us/downl...s.aspx?id=8109

If that doesn't resolve the DX crash, post your system specs and perhaps someone else has the same sound and/or video cards and can suggest driver versions to try.

[milosralevic]

http://www.microsoft.com/en-us/downl...s.aspx?id=8109

If that doesn't resolve the DX crash, post your system specs and perhaps someone else has the same sound and/or video cards and can suggest driver versions to try.

Well I tried this one already but after downloading I have no clue what to do. There's just a bunch of files with a year in its name, and something that lets me download DirectX (not sure of the version). After that it's like nothing happened.

Here are my specs:
------------------
System Information
------------------
Time of this report: 1/11/2014, 17:21:32
Machine name: PC-DE-______
Operating System: Windows Vista™ Édition Familiale Premium (6.0, Build 6002) Service Pack 2 (6002.vistasp2_gdr.130707-1535)
Language: French (Regional Setting: French)
System Manufacturer: Dell Inc.
System Model: Dell DM061
BIOS: Phoenix ROM BIOS PLUS Version 1.10 2.2.1
Processor: Intel(R) Pentium(R) D CPU 2.80GHz (2 CPUs), ~2.8GHz
Memory: 2038MB RAM
Page File: 1526MB used, 2784MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
DxDiag Version: 7.00.6002.18107 32bit Unicode

[Raist]

Since you are running Vista, this may actually be the DX9c missing DLL issue. Been a long time since I messed with that download... so a bit foggy on the details. If I remember right, it's a self-extracting compressed file. Sounds like you just unpacked it and now you need to run what it unpacked so it can install and register the files.

Also.. do you have a graphics card installed (ATI or nVidia), or is it still running the Intel Graphics? Don't think the older Intel Graphics work with XIV.

[milosralevic]

well i followed a guide on how to downgrade to DirectX 9.0c, it showed me the same link you gave me. Everything worked (i think) but when i launch XIV,

i keep getting the same error message.

EDIT: well, the story is, my laptop is on repair for an undetermined period of time (it's been 2 weeks yet) and XIV worked fine with an Inter Core i5. Now I'm trying this pc we use my family and I. I'm deeply sorry I have no knowledge with computers hahaha... ha... okay it's quite sad