Cannot calibrate PS4 Controller on PC

[Calyanare]

Time: always
Frequency: always
World name: Hyperion
Character name: Calyanare Vendaurel
NPC name: n/a
Monster name: n/a
Class/Level: all
Party or solo: both
In-game time: any
Area and coordinates: any
Steps:
1. Plug in PS4 controller to Windows 7 (64-bit) PC. Controller is recognized, drivers installed. FFXIV recognizes it. Great!
2. Notice that the buttons are mapped all wrong.
3. Open the config settings and press the Calibrate button.
4. Get the first prompt, to press left analog stick up.
5. Press left analog stick up.
6. Nothing happens, as if you hadn't pressed any buttons at all.

Now, before anybody points this out, I am already aware that you can edit the FFXIV.cfg file to get the buttons mapped properly. However, I am also reasonably certain that editing game files is against the ToS, so I am reluctant to do so. Currently I am using a 3rd-party program that causes the PS4 controller to be emulated as an XBOX360 controller, but to my mind this situation is also not ideal, since the game does recognize the controller, so there is no reason why it should not be able to be calibrated properly from within the game itself.

I also apologize if this has already been reported, but I did use the search function with a few different terms and didn't come up with anything.

[DBthaONE]

I'm curious as to whether this is a hardware issue.

[dhodgie]

Just tested my PS4 controller out too... the [triangle]. [circle], and [X] buttons are mixed up, and the select and start buttons are swapped with the stick click on their respective sides. I usually just use a wired logitech PS3 controller anyhow, so I don't really care that much, but this is kind of a stupid issue to be having.

[Furlamseere]

Greetings Calyanare,

We appreciate you taking the time to report this concern you are having to us. However, since this sounds like a technical issue rather than a bug report, I will be closing this particular thread. We welcome you to post about this concern in the "Technical Support" forums.

- Furlamseere