There are 2 sides to this ...

I have made a game, put in months of effort and work and got nearly nothing in repsonse... not even negative ones, so I would of appreciated even some rage and vitriol as it showed some interest rather than mere silence.

However there is such a thing as constructive criticism, saying something sucks and you are horrible at your job helps no one but giving your opinion on what something is like and why you THINK it is like that and how is should be in your opinion at least allows the reader to try see things in your perspective.

You also have to consider the fact the game is a product, a paid for and subscribed to product and as such customers are prone to expectations and feel they are not given full value unless the expectations are at least explained if not actually sorted out fully.

To be fully honest this game has barely any vitriol and toxicity as compared to some other MMO's and game communities, try the DOTA2 and/or LoL communities... this place is a haven in comparison :P