I think the problem here as I have said before is that FFXI took a traditional Final Fantasy UI which was made for consoles and made it work for a Final Fantasy MMO. With FFXIV they have taken a MMO UI which is made for PC players and tried to make it work for a controller.

While FFXIV's UI does work it isn't great for both a controller and a keyboard and mouse. They should put 2's UI's in, one for playing with Keyboard and mouse so a more traditional MMO setup and one for a controller which is a more traditional Final Fantasy UI setup.