Group 1: I want tokens and no loot lockout. I hate RNG and only getting 1 piece of gear.
Group 2: I want RNG because I hate not being able to get at least 1 piece of gear. I'll deal with loot lockout.
Group 3: I want to gear my characters in a week in 2 runs. RNG and loot lockout suck.
Groups 4-100: I want granular differences of all of thee above.
Regardless of what the devs do, some subset of people will not be happy. May as well piss everyone off depending on the content they are running and the drop scheme involved.