Okay so I havent been able to log on for a month almost now.. chatted with admin help several times and get the same exact reply I can go to google and look up in 1min. Version check failed when clicking shortcut.. Ive tried comb as XP, running as admin, getting updated boot files, erasing FF completely and reinstalling. Nothing has worked, its NOT a wireless problem.. How can there not be refunds for such a bad problem thats obviously not being fixed.. I want my money back and what about the free month im losing due to this problem? do i get that back?? of course not.