Dear SE,

Me and my friends are experiencing high ping/latency on one of the JP Server. Before the 2.1 maintenance everything is fine we have 50-80ms ping.. but after the update it increase 70-80% ping..

Doing Primals, Raid , Dungeons and even Gathering is a almost impossible with this high latency..

Using tracert :


Used the IP taken from ARRSTATUS.COM "ASURA SERVER"

Tracing route to 124.150.157.29 over a maximum of 30 hops

1 1 ms <1 ms <1 ms unknown [10.0.1.1]
2 14 ms 14 ms 17 ms 112.200.128.1.pldt.net [112.200.128.1]
3 14 ms 15 ms 15 ms 122.2.135.177.pldt.net [122.2.135.177]
4 16 ms 14 ms 15 ms 210.213.131.70.static.pldt.net [210.213.131.70]

5 18 ms 18 ms 16 ms 210.213.128.33.static.pldt.net [210.213.128.33]

6 15 ms 13 ms 14 ms 210.213.130.141.static.pldt.net [210.213.130.141
]
7 219 ms 218 ms 219 ms p64-1-1-3.r20.snjsca04.us.bb.gin.ntt.net [140.17
4.21.177]
8 320 ms 333 ms 321 ms ae-4.r20.tokyjp05.jp.bb.gin.ntt.net [129.250.3.7
]
9 326 ms 318 ms 348 ms ae-19.r25.tokyjp05.jp.bb.gin.ntt.net [129.250.6.
213]
10 * 315 ms 316 ms ae-5.a20.tokyjp01.jp.ra.gin.ntt.net [61.213.162.
170]
11 315 ms 321 ms 320 ms ge-2-2-1.a20.tokyjp01.jp.ra.gin.ntt.net [61.120.
146.94]
12 319 ms 369 ms 319 ms 219.117.144.66
13 333 ms 318 ms 324 ms 219.117.144.53
14 335 ms 329 ms 333 ms 219.117.144.41
15 319 ms * 327 ms 219.117.147.194
16 319 ms 323 ms 333 ms 124.150.157.29

Trace complete.
We live in the Philippines, Our Internet speeds are normal.. Other MMO's we tried are working fine "Rift, DC Universe Online"..

Please fix this.. I know I'm not the majority but still this is an issue that needs to be resolve.

Thanks.