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  1. #1
    Player
    apoloaz's Avatar
    Join Date
    Sep 2013
    Posts
    147
    Character
    Apolo Rwby
    World
    Exodus
    Main Class
    Marauder Lv 90

    Forced Loot in Crystal Tower - response from SE

    I just wanted to share my response I received from SE regarding auto looted gear at the end of CT when your party leaves and you have not yet hit pass. If this is old/repeated news, sorry.

    Hello and thank you for contacting us today.

    We are sorry to hear you may have received items you did not wish while adventuring in Crystal Tower. We understand that this prevents you from obtaining any further treasure from the event, and we apologize for any frustration you may be experiencing. Unfortunately, we are unable to assist in removing the item and lockout timer from your character, and for this we apologize. In order to ensure that you are not assigned treasure that you do not want in the future, we encourage you to select Pass on any items you do not wish to roll on at this time.

    If you did select Pass and still received the treasure, we ask for you to submit a bug report through our official FINAL FANTASY XIV forums at http://forum.square-enix.com/ffxiv/forum.php so our teams can look further into this concern.
    (0)

  2. #2
    Player
    apoloaz's Avatar
    Join Date
    Sep 2013
    Posts
    147
    Character
    Apolo Rwby
    World
    Exodus
    Main Class
    Marauder Lv 90
    We are aware that this topic has been addressed by our Community Team on the official FINAL FANTASY XIV Forums and our Development Team is looking to improve the loot distribution in an upcoming update. Regretfully, even with this announcement, we are unable to further assist by removing the unwanted item or removing the timer which we offer our apologies.

    We appreciate your understanding and if you wish to see changes to the game design, we encourage you to share your thoughts on our forums. Our development team actively reviews our customer's suggestions, and we're always interested in knowing how we can improve your experience in the game.

    Thank you for your continued support of FINAL FANTASY XIV and good luck in all of your adventures.

    FINAL FANTASY XIV Game Master Team
    (0)

  3. #3
    Player
    DBthaONE's Avatar
    Join Date
    Aug 2013
    Location
    Limsa Lominsa
    Posts
    119
    Character
    Maya Neko
    World
    Coeurl
    Main Class
    Arcanist Lv 60
    I'm glad they are finally looking into this. People have been screed into getting unwanted gear for doing something as simple as watching a cut scene when everyone leaves. The only question is when the next update will be.
    (0)
    We refuse to believe that the bank of justice is bankrupt. We refuse believe that there are insufficient funds in the great vaults of opportunity of this nation. So we've come to cash this check, a check that will give us upon demand the riches of freedom and the security of justice.

    - Dr. Martin Luther King, Jr

  4. #4
    Player
    snakey77's Avatar
    Join Date
    Aug 2013
    Posts
    162
    Character
    Scarlet Rayne
    World
    Brynhildr
    Main Class
    Pugilist Lv 50
    lmfao bend over and cough!!! this is the normal response to this problem keep annoying them and they will started ignoring you they will even tell you to submit feedback/ complain on the forums to have the policy changed!!! sadly working as intended!!
    (0)

  5. #5
    Player
    BeatBox's Avatar
    Join Date
    Jan 2014
    Location
    New Gridania
    Posts
    4
    Character
    Alex Mages
    World
    Exodus
    Main Class
    Black Mage Lv 83
    Quote Originally Posted by snakey77 View Post
    lmfao bend over and cough!!! this is the normal response to this problem keep annoying them and they will started ignoring you they will even tell you to submit feedback/ complain on the forums to have the policy changed!!! sadly working as intended!!
    yea they send you this for just about everything

    and it has screwed me also. went to grab a drink after the final fight and got jipped with DRG gear. hopefully they fix this.
    (0)

  6. #6
    Player
    apoloaz's Avatar
    Join Date
    Sep 2013
    Posts
    147
    Character
    Apolo Rwby
    World
    Exodus
    Main Class
    Marauder Lv 90
    Well the last patch update fixed it, so they obviously listened to player complaints!
    (0)

  7. #7
    Player
    Inquisitor's Avatar
    Join Date
    Aug 2013
    Posts
    172
    Character
    Lamiana Foamfollower
    World
    Exodus
    Main Class
    Culinarian Lv 50
    Quote Originally Posted by BeatBox View Post
    yea they send you this for just about everything

    and it has screwed me also. went to grab a drink after the final fight and got jipped with DRG gear. hopefully they fix this.
    Go ahead and level as a dragoon. You can probably hit 50 before it's fixed.
    (0)