graphic glitches

**mess** · 01-06-2014 08:35 AM

Firstly, sorry the bad english.

Occasionally I've got some graphic glitches (multiples colored polygons). It don't seems to be randomly, cuz I noticed that these polygons are following some 3D models of the game (character or scenary) while I rotate the camera.

Here's a sample of what I'm dealing with:
http://youtu.be/sr1rKf2MxJE

My spec:

Code:

-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

MyDocument	D:\MULTIMÍDIA\Documents
FINAL FANTASY XIV - A Realm Reborn	C:\Program Files (x86)\SquareEnix
FINAL FANTASY XIV - A Realm Reborn (Beta Version)	F:\Jogos\SquareEnix
FINAL FANTASY XIV - A Realm Reborn	Language 1		Region 2
FINAL FANTASY XIV - A Realm Reborn (Beta Version)	Language 1		Region 2
ProxyEnable 0
ProxyServer unspecified
ProxyOverride *.local;192.168.*.*


-=-=-=-=-=-=- System Information -=-=-=-=-=-=-

SYSTEM_OS	Windows 8.1 Pro 64 bits (6.2, Compilação 9200) (9600.winblue_gdr.131030-1505)
SYSTEM_CPU	Intel(R) Core(TM) i7-3930K CPU @ 3.20GHz (12 CPUs), ~3.2GHz
SYSTEM_CORE_NUM	SYSTEM_CORE_LOGIC 12  SYSTEM_CORE_PHYSICS 6
SYSTEM_BIOS	BIOS Date: 03/15/13 16:24:10 Ver: 36.02
SYSTEM_LANGUAGE	português (Configuração regional: português)
SYSTEM_MEMORY	32708.422MB
SYSTEM_VIRTUAL_MEMORY	2047.875MB
SYSTEM_PAGE_FILE	37572.422MB
SYSTEM_STORAGE	C:\    SYSTEM_HARDDISK_DRIVE    SYSTEM_TOTALDISC_SPACE 148.706GB    SYSTEM_FREEDISC_SPACE 74.435GB
SYSTEM_STORAGE	D:\    SYSTEM_HARDDISK_DRIVE    SYSTEM_TOTALDISC_SPACE 1397.263GB    SYSTEM_FREEDISC_SPACE 402.711GB
SYSTEM_STORAGE	E:\    SYSTEM_HARDDISK_DRIVE    SYSTEM_TOTALDISC_SPACE 1397.263GB    SYSTEM_FREEDISC_SPACE 340.357GB
SYSTEM_STORAGE	F:\    SYSTEM_HARDDISK_DRIVE    SYSTEM_TOTALDISC_SPACE 2794.394GB    SYSTEM_FREEDISC_SPACE 1038.545GB
SYSTEM_STORAGE	G:\    SYSTEM_HARDDISK_DRIVE    SYSTEM_TOTALDISC_SPACE 1397.263GB    SYSTEM_FREEDISC_SPACE 160.543GB
SYSTEM_STORAGE	H:\    SYSTEM_HARDDISK_DRIVE    SYSTEM_TOTALDISC_SPACE 2794.394GB    SYSTEM_FREEDISC_SPACE 1570.264GB
SYSTEM_DIRECTX_VERSION	DirectX 11
SYSTEM_GRAPHICS	AMD Radeon HD 7900 Series
SYSTEM_GRAPHICS_DEVICE	\\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP	AMD Radeon Graphics Processor (0x6798)
SYSTEM_GRAPHICS_MAKER	Advanced Micro Devices, Inc.
SYSTEM_GRAPHICS_VRAM	3029.992 MB
SYSTEM_GRAPHICS_SHARED_VRAM	1065.945 MB
SYSTEM_GRAPHICS_DAC	Internal DAC(400MHz)
SYSTEM_GRAPHICS_DISPLAY_MODE	1920 x 1080 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER	aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,atiumd64.dll,atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll
SYSTEM_GRAPHICS_DRIVER_VERSION	8.17.0010.1247
SYSTEM_GRAPHICS_DRIVER_DATE	06/12/2013 20:01:52
SYSTEM_GRAPHICS_DRIVER_LANGUAGE	Inglês
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER	3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE	SYSTEM_SUPPORT
SYSTEM_GRAPHICS	AMD Radeon HD 7900 Series
SYSTEM_GRAPHICS_DEVICE	\\.\DISPLAY2
SYSTEM_GRAPHICS_CHIP	AMD Radeon Graphics Processor (0x6798)
SYSTEM_GRAPHICS_MAKER	Advanced Micro Devices, Inc.
SYSTEM_GRAPHICS_VRAM	3029.992 MB
SYSTEM_GRAPHICS_SHARED_VRAM	1065.945 MB
SYSTEM_GRAPHICS_DAC	Internal DAC(400MHz)
SYSTEM_GRAPHICS_DISPLAY_MODE	2560 x 1080 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER	aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,atiumd64.dll,atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll
SYSTEM_GRAPHICS_DRIVER_VERSION	8.17.0010.1247
SYSTEM_GRAPHICS_DRIVER_DATE	06/12/2013 20:01:52
SYSTEM_GRAPHICS_DRIVER_LANGUAGE	Inglês
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER	3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE	SYSTEM_SUPPORT
SYSTEM_SOUND	Alto-falantes (Dispositivo de High Definition Audio)
SYSTEM_SOUND_DEVICE_ID	{4D9DC214-EE5D-4670-814A-6758C9EDFE39}
SYSTEM_SOUND_DEVICE_NAME	HdAudio.sys
SYSTEM_SOUND_DRIVER_VERSION	6.03.9600.16384
SYSTEM_SOUND_DRIVER_LANGUAGE	Português
SYSTEM_SOUND_DRIVER_DATE	22/08/2013 09:38:21
SYSTEM_SOUND	Áudio Digital (S/PDIF) (Dispositivo de High Definition Audio)
SYSTEM_SOUND_DEVICE_ID	{0200FB86-C27D-4808-908E-4CC7F7D435B4}
SYSTEM_SOUND_DEVICE_NAME	HdAudio.sys
SYSTEM_SOUND_DRIVER_VERSION	6.03.9600.16384
SYSTEM_SOUND_DRIVER_LANGUAGE	Português
SYSTEM_SOUND_DRIVER_DATE	22/08/2013 09:38:21
SYSTEM_SOUND	Áudio Digital (S/PDIF) (Dispositivo de High Definition Audio)
SYSTEM_SOUND_DEVICE_ID	{5B010DA9-01D0-470F-B097-ACBED92461C7}
SYSTEM_SOUND_DEVICE_NAME	HdAudio.sys
SYSTEM_SOUND_DRIVER_VERSION	6.03.9600.16384
SYSTEM_SOUND_DRIVER_LANGUAGE	Português
SYSTEM_SOUND_DRIVER_DATE	22/08/2013 09:38:21
SYSTEM_INPUT	{6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME	Mouse
SYSTEM_INPUT_REMARKS	SYSTEM_GAMEPAD_AXIS 3  SYSTEM_GAMEPAD_BUTTON 7  SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT	{6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME	Teclado
SYSTEM_INPUT_REMARKS	SYSTEM_GAMEPAD_AXIS 0  SYSTEM_GAMEPAD_BUTTON 128  SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT	{576CA8F0-9411-11E2-8002444553540000}
SYSTEM_INPUT_NAME	HID-compliant consumer control device
SYSTEM_INPUT_REMARKS	SYSTEM_GAMEPAD_AXIS 0  SYSTEM_GAMEPAD_BUTTON 573  SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT	{576EF2E0-9411-11E2-8005444553540000}
SYSTEM_INPUT_NAME	Controlador de sistema compatível com HID
SYSTEM_INPUT_REMARKS	SYSTEM_GAMEPAD_AXIS 0  SYSTEM_GAMEPAD_BUTTON 3  SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT	{0C388450-6772-11E3-8001444553540000}
SYSTEM_INPUT_NAME	Controller (Razer Sabertooth Elite)
SYSTEM_INPUT_REMARKS	SYSTEM_GAMEPAD_AXIS 5  SYSTEM_GAMEPAD_BUTTON 10  SYSTEM_GAMEPAD_FOV 1


-=-=-=-=-=-=- Application Information -=-=-=-=-=-=-

Technical Support - Post New Thread - Google Chrome
µTorrent 2.2.1
Assistir - Halo 4: Em Direção ao Amanhecer - Dublado Online - Google Chrome
AMD:CCC-AEMCapturingWindow


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Microsoft Visual Studio 2012 Preparation
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Java 7 Update 45
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FINAL FANTASY XIV - A Realm Reborn
Microsoft Visual Studio Ultimate 2012 XAML UI Designer enu Resources
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CCC Help Chinese Standard
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Gephi 0.8.2
MapTiler version 1.0 beta2
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Blend for Visual Studio 2012 ENU resources
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Update for Microsoft Visual Studio 2012 (KB2781514)
CorelDRAW Graphics Suite X6 - FontNav
Microsoft ASP.NET Web Pages 2 - Visual Studio 2012 Tools
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Microsoft ASP.NET MVC 4 - Visual Studio 2012 Tools
Windows Live Installer
Microsoft .NET Framework 4.5 Multi-Targeting Pack
GBBD Caixa Economica Federal
CorelDRAW Graphics Suite X6 - Custom Data
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CCC Help Polish
Windows Software Development Kit
Asmedia ASM106x SATA Host Controller Driver
CorelDRAW Graphics Suite X6 - Redist
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CCC Help Finnish
Samsung Story Album Viewer
Windows Live SOXE
Microsoft SQL Server 2012 T-SQL Language Service 
Microsoft Visual Studio Team Foundation Server 2012 Team Explorer
Microsoft ASP.NET Web Pages - Visual Studio 2012 Tools
CorelDRAW Graphics Suite X6 - PHOTO-PAINT
Microsoft Visual Studio Premium 2012 - ENU
Microsoft Visual C++ 2005 Redistributable
MSXML 4.0 SP2 Parser and SDK
Microsoft Visual C++ 2012 Extended Libraries
Microsoft LightSwitch for Visual Studio 2012 Core
CorelDRAW Graphics Suite X6 - Capture
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Apple Software Update
Microsoft SQL Server Data Tools Build Utilities - enu (11.1.20627.00)
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Microsoft Visual Studio 2012 Shell (Minimum)
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Update for Microsoft Access 2010 (KB2553446) 32-Bit Edition
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Update for Microsoft PowerPoint 2010 (KB2553145) 32-Bit Edition
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Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition
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Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition
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Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition
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Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition
Update for Microsoft Office 2010 (KB2850079) 32-Bit Edition
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Update for Microsoft Office 2010 (KB2850079) 32-Bit Edition
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition
Update for Microsoft Office 2010 (KB2850079) 32-Bit Edition
Microsoft Office Proof (Portuguese (Brazil)) 2010
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2760781) 32-Bit Edition
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition
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Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2760781) 32-Bit Edition
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Update for Microsoft Office 2010 (KB2850079) 32-Bit Edition
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition
Update for Microsoft Office 2010 (KB2850079) 32-Bit Edition
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition
Update for Microsoft Filter Pack 2.0 (KB2810071) 32-Bit Edition
Update for Microsoft OneNote 2010 (KB2810072) 32-Bit Edition
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition
Update for Microsoft Office 2010 (KB2760598) 32-Bit Edition
Update for Microsoft Office 2010 (KB2589352) 32-Bit Edition
Update for Microsoft Filter Pack 2.0 (KB2810071) 32-Bit Edition
Update for Microsoft OneNote 2010 (KB2810072) 32-Bit Edition
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition
Update for Microsoft Office 2010 (KB2760598) 32-Bit Edition
Update for Microsoft Office 2010 (KB2589352) 32-Bit Edition
Update for Microsoft Filter Pack 2.0 (KB2810071) 32-Bit Edition
Update for Microsoft OneNote 2010 (KB2810072) 32-Bit Edition
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition
Update for Microsoft Office 2010 (KB2760598) 32-Bit Edition
Update for Microsoft Office 2010 (KB2589352) 32-Bit Edition
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition
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Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition
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Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition
Update for Microsoft Office 2010 (KB2794737) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2850016) 32-Bit Edition
Definition Update for Microsoft Office 2010 (KB982726) 32-Bit Edition
Update for Microsoft Office 2010 (KB2597087) 32-Bit Edition
Update for Microsoft Office 2010 (KB2826026) 32-Bit Edition
Update for Microsoft Office 2010 (KB2589298) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2826023) 32-Bit Edition
Update for Microsoft Office 2010 (KB2760598) 32-Bit Edition
Update for Microsoft Office 2010 (KB2589352) 32-Bit Edition
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Update for Microsoft Filter Pack 2.0 (KB2810071) 32-Bit Edition
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Update for Microsoft Office 2010 (KB2760631) 32-Bit Edition
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2687423) 32-Bit Edition
Update for Microsoft Office 2010 (KB2794737) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2850016) 32-Bit Edition
Definition Update for Microsoft Office 2010 (KB982726) 32-Bit Edition
Update for Microsoft Office 2010 (KB2597087) 32-Bit Edition
Update for Microsoft Office 2010 (KB2826026) 32-Bit Edition
Update for Microsoft Office 2010 (KB2589298) 32-Bit Edition
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Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition
Microsoft Office Project MUI (Portuguese (Brazil)) 2010
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition
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-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-

C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe	000001D4
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe	00001854
C:\Program Files (x86)\NEC Electronics\USB 3.0 Host Controller Driver\Application\nusb3mon.exe	00000FB8
C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivsysinfo.exe	00001A1C
C:\Program Files (x86)\uTorrent\uTorrent.exe	00001E68
C:\WINDOWS\SysWOW64\DllHost.exe	000018D8
F:\Jogos\Steam\Steam.exe	00001F68

This problem only occurs with FFXIV.

**ZohnoReecho** · 01-07-2014 09:16 PM

That storage space /o/

It can be a driver or hardware issue. Did you already try different driver versions?

**Kyana** · 01-07-2014 09:57 PM

You say this only happens in FFXIV?

To me this looks like the GPU is too hot or clock is too high, so I'd check that first. Overclocked card? Too much dust on the cooler?
You could also test the card with a benchmark tool like furmark.
Another cause could be system RAM or the card itself.

Also, I agree with Zohno.
Try a different driver after a clean uninstall of the current one and also try different in-game graphic settings.
Also try resetting any driver settings you made to default values.

**mess** · 01-11-2014 07:14 AM

Thanks for the reply, guys.

I clean my equipment with a vacuum cleaner in each 15 days. I ran FurMark with 1080 spec and it worked properly (with none glitch) and returned the score of ~2900. My GPU is factory OC (XFX Radeon HD7970 Black Edition). According to OverDrive (official CCC stats) the GPU's activity never surpasses 50~60% and I've never done a heavier OC, the GPU is configured to default. Its temp in stress time (according to RealTemp) is never more than 76ºC.

I've been having this same glitch since BETA 2 of ARR (I didn't participate of BETA 1). Since then, I would have updated the GPU driver three or four times, and the last one was a clean install. This glitch don't happens all the time, but I can't say exactly how to reproduce it. Some times is when I play too much time with no time breaks, other times it happens one or two dungeons after I log in, and other times it don't happen. In total, this happens two or three times in a week.

And yes, this only happens with FFXIV. I've played Crysis 2, Max Payne 3, Dark Souls, Metro 2033, Fable 3, Borderlands, I Am Alive, Arma 2, DayZ Standalone (with Arma 3 engine), and many others games with full spec in FullHD (or UltraHD when it supports).

Any other user from ATI GPU are having this same problem?

**Tanstalas** · 01-11-2014 09:37 AM

A lot of people with AMD cards I find experience this, I'm running a 7970 and I get it as well, switching to full screen then back to windows full screen gets rid of it for a bit.

**mess** · 01-11-2014 08:44 PM

Very enlightening! Thank you very much, Tanstalas.

I've created a thread at the official AMD forum. Let's see what they have to say, if they have any prevision to how or when they'll fix that.

Thanks for the help. =]

**Laraul** · 01-16-2014 07:29 PM

I had the same issue when I used a AMD 7950 with the drivers that came included w/ the card. The problem went away when I updated the video drivers to a more recent version and the problem went away.

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