Error Code: 601 whilst trying to re-register payment information?

[Loxley]

So I was kicked off the game earlier today only to realise you've rejected my CC for some unknown reason (I still have a day or two of playtime before renewal left mind you). Try registering my CC info on the Account Management page to be rejected once, and a few times on the Mogstation faced this Error Code 601. Now I managed to get past that which is all well and good. But I checked my bank account and I've been provisionally charged $1.20 four times for attempting to register payment details that had nothing wrong with them to begin with? Is this truly just a provisional thing where they are ensuring my CC is legitimate and I get charge back or have I just been robbed of $4.80 for a stuff up on billing's end? I realise it seems a bit cheap to be complaining about $4.80 but I already nearly pay double the sub being in Australia and all and it seems a little unfair if this is going to happen every so often.

[Mogi]

So I was kicked off the game earlier today only to realise you've rejected my CC for some unknown reason (I still have a day or two of playtime before renewal left mind you). Try registering my CC info on the Account Management page to be rejected once, and a few times on the Mogstation faced this Error Code 601. Now I managed to get past that which is all well and good. But I checked my bank account and I've been provisionally charged $1.20 four times for attempting to register payment details that had nothing wrong with them to begin with? Is this truly just a provisional thing where they are ensuring my CC is legitimate and I get charge back or have I just been robbed of $4.80 for a stuff up on billing's end? I realise it seems a bit cheap to be complaining about $4.80 but I already nearly pay double the sub being in Australia and all and it seems a little unfair if this is going to happen every so often.

That 4.80$ will end up back in your bank prob later today or the next day iv had that same charge

[Loxley]

That 4.80$ will end up back in your bank prob later today or the next day iv had that same charge

Oh that's good to know, the last time I had to update my payment details was ages ago so I wasn't sure whether the first time it went back in or not. Thanks for your helpful and swift reply!

[Rinky99]

igot kicked out last night, and couldnt get back in. then today when I tried, it keeps saying my account is inactive..thought well my subscription is up..tried using my card and won't work....help! I know the money is there and all my billing info is the same

[Mogi]

igot kicked out last night, and couldnt get back in. then today when I tried, it keeps saying my account is inactive..thought well my subscription is up..tried using my card and won't work....help! I know the money is there and all my billing info is the same

Your best bet try going here http://support.na.square-enix.com/co...hp?id=496&la=1 ask them for help

[Furlamseere]

It seems that there have not been any further posts about this concern being an ongoing issue. Because of this, we are considering it to be resolved. If this does continue to be a concern, please create another thread to further discuss resolutions or contact the Support Center at support.na.square-enix.com for assistance.

- Furlamseere