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  1. #1
    Player
    tofuman's Avatar
    Join Date
    Jan 2014
    Posts
    1
    Character
    Ysylla Edjehvho
    World
    Behemoth
    Main Class
    Arcanist Lv 50

    Getting Error 401 on transaction

    Hello, I'm currently living in S.Korea and was playing at NA Server.
    My service just ended yesterday, so i tried to renew it.
    Now, I am getting error 401 when try to make transaction.
    I tried to buy Crysta and used all the way i can possibly think of,
    it didn't work.
    I know this issue was going on since day 1,
    but it seems its not resolved at all.
    Also there is one more issue.
    As I already said before, I am playing in Korea.
    But it seems like I cannot access Mogstation from here.
    When i tried to get into the site, it says the site is in maintenance.
    Apparently, it was not.
    If I use VPN, i can access to it with no problem.
    This occur same when i tried to connect Square-Enix account website.
    Please resolve this issue, because this is international game and it is nonsense when specified location's IP is getting blocked.

    Edit: Please don't say check bank info, etc... everything is fine. and Please don't say use another method, cause I tried them all XP
    JUST FIX THIS. THAT WILL RESOLVE EVERYTHING.
    (0)
    Last edited by tofuman; 01-03-2014 at 10:09 AM.

  2. #2
    Moderator Furlamseere's Avatar
    Join Date
    Oct 2013
    Posts
    2,195
    It seems that there have not been any further posts about this concern being an ongoing issue. Because of this, we are considering it to be resolved. If this does continue to be a concern, please create another thread to further discuss resolutions or contact the Support Center at support.na.square-enix.com for assistance.

    - Furlamseere
    (0)

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